We stayed here for one night before an early flight the next morning. The hotel was recently rebranded from a Best Western to Sheraton (July 09) with some reonvations still going on. Location: Somewhat close to the airport. There is a free 24 hour shuttle, otherwise a car/tazi would be needed to get to the airport. Rooms: The rooms are... more

Stayed one night after an Alaskan cruise. It had nice rooms that were recently refurbished. The staff was very attentive and friendly. We had lunch at the restaurant downstairs and were happy with our brie and pear sandwiches. It offers free shuttle to the airport that runs 24 hours a day, so nice for early AM international flights. We were... more

this hotel was fantastic- I can't understand the negative reviews! it was very close to the airport with a free shuttle bus, and the hotel itself was just down the road from a huge shopping mall with plenty of eating and shopping choices. There is a starbucks in the hotel itself which was nice. I didn't eat there but a... more

This being a "new hotel" means the rooms are great. They are new, clean, modern and the sweet sleeper beds are awesome. Plus the shower was fantastic. As a Gold SPG member, I was given a free breakfast that was incredible. I found the staff to be very friendly and helpful. Check-in/out was fast and easy. The shuttle left on... more

We booked via Priceline. We stayed in the Holiday Inn Vancouver Airport for 2 nights then stayed in this one for the following night. I think Sheraton took this over from Best Western so yes as other travelers commented, it is still undergoing renovation to rebrand it. The outlook of the hotel doesn't look attractive at all, and the hallway... more

The Sheraton Vancouver Airport Hotel reopened at July 1st and my friend and I arrived on the July 4th. Check in was fast as I don't think there were a lot of guests staying at the hotel during that weekend. They have free internet (you have to enter your room number to get free access) with at least 8 brand... more

I stay at the Richmond Inn many times for corporate travel. It is an average hotel with average rooms. It is a bit tired, but they are renovating the rooms. The lobby has just been renovated and it is a nice big space, however the lounge is open to the lobby so it can be noisey. The room service is... more

I did not stay here again by choice but due to a corporate booking. Here are my thoughts Upon arrival I turned on the heater and set it at 19 degrees. I awoke in the middle of my sleep covered in sweat to a room that was 26 degrees even thought the thermostat was set at 19. Very tired and... more

I hate incompetence. I worked at a front desk before and there is really no need for misinformation. Just keep a book with all pertinent answers to questions at the front desk and add to it as necessary or better yet, put the extra info online so customers can read it themselves! I'm back on the soapbox about pet policy!... more