Pretty nice hotel; stayed at the cozy service apartment as I was there for a fortnight. more

Just got back from overnight and found this place to be sub par. Bathroom was dirty in corners and the bedding sucked. Next time I will try somewhere else and you should too. more

you can stay here if you need to be near the airport. Otherwise I would stay somewhere closer to town. This hotel is in Richmond, and I would not pay too much to stay here. The hotel is average, rooms are clean but need to be updated. I could never get enough light in the room to read a book.... more

Booked a 2 night Gas N Go package in a 1 Bedroom apartment. All the comforts of home and the full kitchen was great to meet our special dietary needs. Eileen and Hari at the desk were great in helping us get around town. We'll be back. more

No bottled water in room No fountain water The receptionist told us to drink tap water b/c it's richmond, I have been there for more than 10 years and I think I know what not to drink. The security guy should be fired. Terrible Pricey stay... more

Three of us stayed in the penthouse suite of this hotel. We had chosen the penthouse so that we would have plenty of room for our stay. When we arrived at the hotel, we checked in at a beautiful lobby. Once in the penthouse suite, we discovered that it was old and not very clean. Considering that it was a... more

Stayed one night and left our car there on one of there Park and fly promotions. Assumed it would be safe as they had security cameras and the parking garage had locked doors. However returned to find that the car had been broken into. Contacted the manager as this was the second time in three months that this had happened... more

My husband and I stay at this hotel every time we travel through Vancouver. We always receive fantastic service from the front desk, and the rooms are always clean and well kept. We try to book a room with a King size bed if possible, as the rooms are larger and newly renovated. I agree that the hotel tends to... more

We were supposed to stay 3 nights at this hotel, but left after 1 night. The only reason we didn't move out immediately was that we checked in at 11pm and were too tired to look for another hotel. The hotel has a main highrise building and two 3-level wings separated from the main building. You have to walk out... more