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Sandman Hotel & Suites Vancouver Airport


Hotel class 3.0 of 5
3233 St. Edwards Dr, Richmond, British Columbia V6X 3K4, Canada
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Reviews you can trust

56% Recommend
3.0 of 5 stars 32 reviews
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By trip type
All (32)
[ Date ] [ Rating ]
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1 of 5 stars
Seattle
16 Nov 2009 | Trip type: Solo travel
0/1 found this review helpful

The room was alright and the food from the restaurant actually pretty good. However, I had my car broken into and the staff at this hotel actually tried running my credit card through for a combined total of 3 unauthorized charges. When I contacted the Sandman Corporate Office I was told that this was "the price for staying in the... more

Management response from
SandmanYVR, Direstor of Operations

Dear Guest, I do apologize if we did not meet and exceed your expectations when you visited beautiful Vancouver BC. We have many guests from the US who enjoy staying with us on a regluar basis. Our goal is to impress our guests and encourage them to return to our hotel. Thank you for your comments, if you wish to...

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2 of 5 stars
VA, US
8 Oct 2009 | Trip type: Family

Stayed at this on our way back from a cruise trip. Price-wise, it was one of the cheapest around. But it smelt of cigarettes all around. The fact that you had to use your room keys even to go up the elevator didnt give you a good feel for the "safety" aspects. Went down to the pool, and that too... more

Management response from
SandmanYVR, Director of Operations

Thank you for taking the time to let us know how your recent stay with us was. We appriecate your feedback. We have installed the key card reader in the elevators here as a safety aspect for our guests. This limits anyone who is not a guest of the hotel, to access a guest floor. We also pride ourselves on...

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3 of 5 stars
Calgary
16 Sep 2009 | Trip type: Business, Solo travel

If you didn't actually require internet, this hotel would be acceptable---not special, but quite acceptable, with somewhat small but generally average sized rooms. Clean. The adjacent Moxies restaurant was very good. However, many like me, on business, expect and require intenet access. By 8:30 pm there really was no access, it had slowed that drastically. Management explained that they "had... more

Management response from
SandmanYVR, Director of Operations

Dear Guest, Thank you for sharing your concerns and please accept our apologies for your disappointment. We recently installed wireless internet in the entire hotel and have been working on improving the access at peak times, which we have since completed. We also offer our business travellers a High-speed wired connection in the rooms, a business center with computers and...

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2 of 5 stars
Los Angeles County, California
29 Aug 2009 | Trip type: Friends getaway
0/1 found this review helpful

We stayed at this hotel for our first trip to Vancouver. The hotel was reasonably priced and convenient to local transportation. First rule, never book a room on the outskirts of town when you travel with a lazy bum. It was a 45 minute ride on the bus into Vancouver. This is not the hotel you want if your travel... more

Management response from
SandmanYVR, Director of Operations

Dear Valued Guest, On behalf of the staff and management, please accept my apologies for your disappointment as it is also ours. There is absolutely no reasonable explanation for the poor level of service you experienced, please be assured a quality assurance program is in play to cease this type fo unacceptable practice from being repeated. Since you were disappointed...

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4 of 5 stars
Taffy in Suffolk.
9 Jun 2009 | Trip type: Couples
1/1 found this review helpful

The Sandman Airport hotel is of course convenient for the airport but is only a C$30 taxi fare from downtown Vancouver. We stayed for 2 nights on our way in to British Colunmbia and 1 night on our way out. Our rooms on both occassions were not 5 star (you get what you pay for) but they were comfortable, clean... more

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5 of 5 stars
Portola Valley, California
19 Mar 2009 | Trip type: Couples

We stayed at the Travelodge nearby who would not let us use their restaurant as it closed at 10:00 pm. So we went next door to the Sandman. It's a lovely restaurant with creative food - I had a huge Romaine Lettuce slice, cut lengthwise with tomato puree vinegar dressing, crab cake and scallop cake. Onion soup was good too.... more

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5 of 5 stars
Austin, TX
16 Aug 2008 | Trip type: Business, Solo travel
2/2 found this review helpful

So after my horrible experience at the "Coast Aiport Hotel" (coast must be a verb in this case), I frantically started calling around and came upon Sandman. The front desk person was excellent in helping me book a room at very short notice at a great price. The room was immaculate, the hotel was located in a great area (walk... more

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3 of 5 stars
Tokyo
16 Aug 2008 | Trip type: Couples
1/2 found this review helpful

everything in the hotel was great, I have no problem with receptions like some did in above posts, staffs are pretty friendly and helpful. but 2 things i dislike A LOT. First, it's the air conditioning, we stayed @ the loft room, and there's only 1 air conditioner for both floors, and it's not central a/c like most of the... more

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4 of 5 stars
Washington
5 Aug 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

This is a very good hotel. The room was magnificent, a staircase led to the upstairs to a bedroom. It has a very nice restaurant, and the room was clean, and customer service was great. It is located near the Vancouver Intl Airport. more

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4 of 5 stars
Vancouver, BC
11 Jun 2008 | Trip type: Couples
1/1 found this review helpful

I stayed at the Sandman Hotels and Suites November 16, 2007. I had a 7:00am to Puerto Vallarta, Mexico the next morning. It is super close to YVR and there is a free shuttle to YVR in the morning. Of course I tipped the driver though. I got to the hotel, and they were almost at capacity, so we got... more

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Sandman Hotel & Suites Vancouver Airport Also Known As

  • Sandman Hotel Richmond
  • Sandman Hotel Vancouver Airport
  • Sandman Richmond
Address: 3233 St. Edwards Dr, Richmond, British Columbia V6X 3K4, Canada
Richmond hotels Sandman Hotel & Suites Vancouver Airport
3.0/5.0
32