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All 25 Richmond hotels

Sandman Signature Hotel Vancouver Airport

3.5 of 5
10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada (East Cambie)
Hotel amenities
Sandman Signature Hotel Vancouver Airport
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77%
Ranked #19 of 25 hotels in Richmond
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187 reviews from our community

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Date Rating
Washougal, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

I stay here on a regular basis for work so I'm very familiar with the property. The shuttle service is usually on time and adequate. The hotel itself is nice and has recently been updated. As for the rooms, they are very nice with comfortable beds and nice furnishings. The flat screen TV however is very small and probably a... More

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Calgary, Canada
Top Contributor
102 reviews 102 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 8 June 2013

This hotel is convenient to the Vancouver airport; about 10 minutes away. We stayed here for two nights before a major vacation and then again for one night after. The hotel has been renovated and has modern furniture and bathrooms. The only criticism we have is that the flat screen TV is quite small. Our room had a king size... More

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See 5 more reviews by YYC_traveler_10 for Richmond
Calgary, Canada
1 review
2 of 5 stars Reviewed 8 June 2013

When we arrived at about 5pm, I was told that only one of the two reserved rooms was ready because the other one was still being occupied by the previous traveler. I asked when I could expect the room but the lady did not answer the question or did not know the answer. What made matter worse was that no... More

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Chilliwack, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 June 2013

The beds were comfortable, the rooms all updated, flatscreen tv's, FURNISHED balconies. Our room had a view of the planes landing in the distance and we could see the flashing lights faintly of one of the runways, and gorgeous mountain views on the other side. I requested a higher view and they accomodated no problem. The waterslide is FUN. And... More

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See 2 more reviews by jokelta for Richmond
Fort St. John, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 5 June 2013

I don't know if it's always this bad, but my experience here was awful. The roof was leaking in the hallways in the dead of summer, with buckets set up to catch drips. My room was poorly cleaned and the air conditioning had been turned off, leaving the temperature inside close to 30 degrees Celsius. I left for several hours... More

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Franklin J, General Manager at Sandman Signature Hotel Vancouver Airport, responded to this review
6 June 2013

Dear Guest, Thank you for taking the time to share your feedback with us. I am most disappointed to learn that your time with us was well below the expectation that you have come to expect from the Sandman Signature Hotel & Resort Vancouver Airport. Certainly, this is not typical of the level of accommodations for which our hotel is... More

Chiang Mai, Thailand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 May 2013

My husband and I flew from Hong Kong, never having been to Vancouver before, a friend suggested this hotel for ease of access to the airport. We caught the shuttle from the airport to the hotel. Checked in by friendly efficient staff, who offerred advice on what we could do if we wanted to get about on public transport and... More

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Franklin J, General Manager at Sandman Signature Hotel Vancouver Airport, responded to this review
6 June 2013

Dear Valued Guest, Thank you very much for taking the time to post your comments. I am very pleased to know that you have enjoyed your recent experience with us at the Sandman Signature Hotel & Resort Vancouver Airport and will ensure to share your comments with the team. On behalf of my team, we look forward to welcoming you... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 May 2013 via mobile

Needed a hotel close to the airport and choose this one. We arrived late and found nice big rooms with a good view of the city. We were even offered a complimentary drink at the local sports pub, the place also featured a restaurant that was open until 02 the free airport shuutle service started at 04 and ran with... More

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Seattle, Washington
1 review
1 of 5 stars Reviewed 26 May 2013

It's my first time to experience such terrible situation for a 3.5 rated hotel. there is no micro-wave, no refrigrator, and we were arranged to a distant room far away from lobby where they declared they can provide such facility, AND, there is a quite noisy vending machine beside our room(a broken one since we found other vending machine don't... More

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Nanaimo, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 8 May 2013

My husband and I recently stayed at this hotel for one night, April 18th, 2013. It was the worst place we have ever stayed. We arrived late with 4 big suitcases as we had just arrived home from Hawaii, we had a wondeful holiday there. When we checked in we were very tired and hungry, the desk clerk stuck us... More

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Franklin J, General Manager at Sandman Signature Hotel Vancouver Airport, responded to this review
20 May 2013

Dear Valuable Guest, Thank you for taking the time to share your feedback with us. I am disappointed to learn that your time with us was well below the expectation that you have come to expect from the Sandman Signature Hotel & Resort Vancouver Airport. Certainly, this is not typical of the level of accommodation and service for which our... More

Comox, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

The Staff at the Sandman Signature are exceptional. Recently I stayed with my 2 year old son who loves planes. They provided us an amazing room on the 20th floor with stunning views out to the North Shore mountains and overlooking the airport. Everything was accommodated for. The Balcony proved to be a major attraction as we sat out in... More

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Additional Information about Sandman Signature Hotel Vancouver Airport

Also Known As:
Sandman Signature Richmond
Address: 10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada
Region: Canada > British Columbia > Richmond > East Cambie
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Richmond
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Elegance, Relaxation, and Comfort await you at the Sandman Signature Hotel & Resort - Vancouver Airport. Located just mintues from Vancouver International Airport, the property is ideal for business and leisure travelers alike. Guests will be greeted with exceptional services and amenities including luxurious rooms, complimentary high speed internet access and airport shuttle, Indoor Swimming Pool, Hot Tub & 225 foot long water slide, fitness centre, Indoor Tennis and Squash Courts. By harmonizing our legendary Sandman Service and Amenities with fresh contemporary design, our guests will experience a refined yet unpretentious quality reflected in the details and service. ... more   less 
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