Let me first say that it is a beautiful hotel, and the room was very nicely decorated. First issue was our check-in. Our room was not ready at 4pm even though check-in is at 3pm. We waited a short time for the room to be ready, and when we interes the room, parts of the carpet were very wet. A... more

we have stayed here a few times, and each time we have really enjoyed it. I love having the 2 rooms. it's so nice not to have to sit on the couch to watch tv or eat breakfast. plus, of hubby and I wanted to watch different things on tv, there were the 2 tvs! the hotel itself was very... more

i enjoyed the stay,stayd for two days with family,breakfast, food cooked to order . clean spacious rooms ,front desk very helpfull with internet problems i had,went out of their way to help,very friendly,from restaurant to front desk. i would rate this hotel a star 5 hotel.drove to toronto from new york stayd on other hotels' 5 stars this hotel was... more

my husband and i stayed here a couple of nights for a wedding. i really don't have any complaints. the staff was very friendly and helpful. we had a problem with a flickering light in the bathroom and we called and they fixed it right away. the waitress at the breakfast buffet was super nice and courteous. the front desk... more

I stayed there with my folks a couple years ago. Look, it's a nice place and all, but the service was horrible. We got in late that night, had bugs in our room at this hotel. After about a half hour to an hour, they finally got around to taking care of it. After some dilly dallying, they eventually gave... more

The Hilton Garden Inn is an excellent choice for business or familiy travel. The rooms are clean and the location is walking distance to many great restaurants. William the Bar Tender is one of the most friendly people you will meet. I stay there 2-3 times a month (if it is available ---this area sells out quickly). Debbie and the... more

I have been to this hotel on several occasions in the past, always for business. This last time it was a group of us that talked with the hotel to make a group reservation and we got a confirmation for the whole group. When we arrived there, a couple of us did not have a room to stay at... they... more

This is a pretty nice hotel facility - the beds are comfortable, the airconditioning is fairly quiet, the shower is adjustable (though water-saving head does not give much flow). The toiletries are nice (Neutrogena), though the bottles are hard to re-close. The towels are nice and thick. The room has plenty of spare receptacles, and the wireless internet worked well... more

We us this hotel for visiting business colleagues and this is probably the 4th time I've stayed here. The beds are great, the plasma TV good, the bar is getting better and there are tons of good restaurants close by. This is perfect for those doing business in the richmond hill area more