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Abbotsford

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Comfort Inn Abbotsford


2073 Clearbrook Rd., Abbotsford, British Columbia V2T 2X1, Canada
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Best fare found from Los Angeles to Vancouver: £147

Reviews you can trust

88% Do not recommend
2.0 of 5 stars 8 reviews
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By trip type
All (8)
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[ Date ] [ Rating ]
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1 of 5 stars
Cranbrook
25 May 2009 | Trip type: Family

We discovered our toilet was leaking as soon as we got there (not a drip, but pouring out the top). I immediately told the front desk, who informed me, they were aware of the problem, but didn't have the part to fix it, so please put towels under the toilet. Excuse me? The part to fix it, can be purchased... more

Management response from
Jaswant Dhadda, General Manager

You indicated that you have pictures to show in re: to the "mushrooms" growing in the washroom. Can you please forward those, as I would like some sort of proof as to what this individual is claiming.

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1 of 5 stars
B.C.
19 May 2009 | Trip type: Business

Booked room via bchotels.org, then had to cancel. bchotels.org site stated reservation was cancelled and hotel states they never did receive the cancellation. Each pointed the finger at each other. After receiving an email from bchotels.org stating that their records show the reservation was cancelled the hotel still would not refund the room charge they placed on the credit card....... more

Management response from
Jaswant Dhadda, General Manager

Guest was advised that the hotel has a 48 hour cancellation policy, email she forwarded to me from BC HOTELS also stated that we have a 48 hr cancellation policy. She tried to cancel within that time frame, that is why the cancellation did not go through and also the reason that she was charged.

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1 of 5 stars
Prince George
20 Nov 2008 | Trip type: Business, Solo travel

If you like to gag on chlorine and curry smells, pay real hotel money for an '80s decor motel, eat breakfast goods that were baked in the same decade and have been on the shelf ever since, and wait for the reception desk man to finish talking to his girlfriend before addressing your concerns, and then billing you for something... more

Management response from
Jaswant Dhadda, owner

The only section of the hotel where chlorine is used is the pool, which is sealed off from the remainder of the hotel. While the staff may be east indian, there is no cooking on site by any hotel staff(curry smell). Breakfast is a continental style and we ensure all items are fresh.

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1 of 5 stars
Williams Lake, B.C.
6 Nov 2008

First of all, we had to stay in a smoking room because we waited too late to book our room and it was an incredibly busy weekend in Abbotsford so everything was booked up. I have NEVER smelled a room like this one. I thought we could just open up a window and live with it, but it was so... more

Management response from
Jaswant Dhadda, General Manager

Re: forgotten phone charger. Any items left behind by guests are kept in the lost and found(located at the front desk) for at least 3 months (usually much longer). While we cannot contact every guest, every time something is left behind. If we are able to determine which guest left behind a particular item, we do contact the guest and...

disappointed
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2 of 5 stars
Cheshire
24 Jun 2008 | Trip type: Couples
1
person found this review helpful

Good sized room with tea/coffee making facilities, privte balcony overlooking highway. Continental breakfast included - good choice of food - dining area clean, free parking. Didn't think much of the reception staff - unfriendly. One fault - bed linen a bit smelly/unclean. Wouldn't stay here again. more

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1 of 5 stars
Ontario
19 Jun 2008 | Trip type: Solo travel

DON'T GO TO THIS PLACE. I stayed at this motel for a week because it is close to my son's apartment. I had stayed at the Chilliwack Comfort Inn the previous week and it was excellent. I expected the same. The room was dirty and dark. There wasn't enough outlets to plug in my laptop and the light at the... more

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1 of 5 stars
Salem, OR
9 Dec 2007 | Trip type: Family
1
person found this review helpful

We were extremely displeased with the quality of this hotel. For $100 after the AAA discount we were expecting better than HAIR IN THE SHEETS. Not only that, the fan in the bathroom didn't work and it's cover was off and sitting on the shelf. The screen was falling off the A/C unit, and the bathroom door striker was hanging... more

Management response from
Jaswant Dhadda, General Manager

Will I do dispute the entire review, what I can inform you of 100% and show proof of is that we do not store guests credit card or any other personal information on paper. Any printout for a receipt would have only the last 4 digits of the credit card number on it, not the entire number.

Good
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3 of 5 stars
Toronto
24 Aug 2007 | Trip type: Family
1
person found this review helpful

The rooms were a good size especially with the fridge and microwave. Pool was good and warm. I like the large hot tub that can hold up to 10 people. more

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Comfort Inn Abbotsford Also Known As

  • Abbotsford Comfort Inn
Address: 2073 Clearbrook Rd., Abbotsford, British Columbia V2T 2X1, Canada
Abbotsford hotels Comfort Inn Abbotsford
2.0/5.0
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