Not sure what some of these complainers are talking about, as I am currently booked in at this Hotel, and the staff has been excellent, the room is VERY clean, ( the entire Hotel is for that matter ) and for an older Hotel, im quite pleased with it overall. the only thing I would say I wasnt happy about,... more

i satayed at the hotel for a night just to try out, rooms were very dirty hallways were disgusting, bad odor and there was little too no heat in the room, i turned the shower on and let it run too try and warm it up oh yea ps dont eat in the resturant blaaaa more

In late May 2006, I booked two nights at this hotel for July 19 & 20, 2006 by telephone. I called back two hours later and cancelled the reservation as I had found a place in Jasper I wanted to stay at instead. After returning from Alberta, I received my credit card bill and discovered I had been billed for... more

Date 5th & 6th August 2006 Not quite sure what this hotel did to deserve its 3* rating, but all the corridors were muddy and didn't look like they had been vacuumed for about 6 months. The room was also dirty with large lumps of plaster from the ceiling on the floor, the bathroon was mouldy and it was generally... more

I booked a room at this facility for 9/1/04, and coldn't make it up there because of passport problems. I called to cancel three days before the date I was scheduled to show up, and was assured the cancellation was all taken care of. The thieves billed me anyway, and now claim I never called. They want a "cancellation number"... more

Very reasonable rates, friendly service, a clean room, a nice hotel lounge with beer and a big screen tv...what moire do you need right next to the Rockies? The hotel is located on the main street through town close to all other services. The town borders the Rockies and the hotel is about a 30km drive to the Jasper National... more