A great stay in a great room. Clean, neat, very nicely decorated. Good simple breakfast. Pool and spa were nice. Steam room not active. Wireless internet was not working... we were told the technicians would be out to work on it. I'm convinced that it only needed the modems to be rebooted. Very good location. New and nice and not... more

Spent two nights here on our drive from Vancouver to Calgary.Conveniently located on main road from Banff to Calgary. Liked Canmore which is quieter and less hectic than Banff.The hotel was spotless with very attractive decor.Our room was spacious and well furnished with extras like the lovely gas fireplace,refrigerator,microwave and flat screen television.Although the hotel was full it was very... more

Our scrabooking group stays here everytime - we personally have never had any problems (besides a lack of hot water I suppose). The staff have been accomodating with our dog, late check-out, carts, everything - thanks! more

If you are considering staying with a group, team or convention. Reconsider. The Best Western is not the hotel for you. We had a terrible experience with our team and I know The Best Western has lost many future guests. We will never step foot in another one nor will we recommend. more

Our stay at the Best Western Pocaterra Inn went off without a hitch. I used my AAA/CAA/AMA card to get a special rate. Check-in was quick, and the desk staff was helpful. It was full-up for the night, and yet I didn't hear a thing from other hotel guests even though our room was on the first (ground) floor with... more

Stayed at the Pocaterra Inn for 3 nights for a ski weekend with our 2 children and 2 other families. We all loved the pool, water slide and hot tub and the breakfast included in the price was an excellent way to fuel up for the ski day. We were so pleased to see that they use china, glass and... more

After spending ENDLESS hours reviewing hotels in Banff, I was all but ready to give up when I stumbled across a fellow Trip Advisor member who highly recommended this place over the Best Western in the Banff area. (Yeah--Trip Advisor!!) I was very satisfied with this hotel, and with Canmore in general. After touring Banff, I was greatly relieved that... more

We stayed at the Best Western Pocaterra Inn as a last minute thing and booked into one of the best rooms there. It was spacious with a gas fireplace, very comfy king bed, flat screen tv and desk area. The bath room was nice and spacious too with a jacuzzi bath. The shower was a cheap plastic shell rather than... more

We stayed at the Pocaterra Inn for 2 nights in October. The hotel is excellent, very clean and well presented. The staff were very friendly and helpful. I would definitely recommend this hotel and would stay there again. If you want to check out Banff, it's a short and scenic 10min trip (23 km) Our room was very modern and... more