Rose City was recommended by a Canadian relative who knew we wanted to visit Niagara during a two week holiday but didn't want to pay Niagara prices! The hotel lobby was clean and the front desk staff were excellent - friendly and full of suggestions for where to eat and shop. It was a 25 minute drive to Niagara, so... more

Stayed for four nights. The hotel is clean and well appointed. What really makes the difference is the staff. They are all friendly and willing to go that extra mile to ensure everything is right. The rooms are well appointed and very clean. Traveled all over but this is by far my favorite place to stay. Reservations are always bang... more

My partner and I spent 2 nights here, after checking that we could bring our hybrid bikes inside to prevent theft. They gave us a room near the front door, but told us their elevators fit bikes if we were on the 2nd or 3rd floor. We had lots of room, including a separate bedroom, and a kitchenette. We had... more

This place gives you a suite with separate bedroom and living areas and throws in a kitchen for the same price as a regular room. Staff was really good and room was modern, comfortable and clean. If you are looking to see Niagara Falls on a weekend, this hotel gives you twice the space for 1/2 the price and reasonably... more

The staff was fabulous and so were the rooms at the Best Western - Rose City Suites in Welland, Ontario....just outside of Niagara Falls. The staff were exceptionally friendly, helpful, courteous and kind...from suggestions regarding places to eat, where to park at Niagara Falls, and directions on how to get there. The guest services manager, was extremely helpful in arranging... more

My husband, son, and his girlfriend spent a weekend at the Best Western Rose City Suites in Welland (son was in a soccer tournament). The hotel is better than the standard BWs we have stayed in. Although the front desk clerk said it was older, it was refreshed last year, and the lobby looks nice and modern. There was a... more

Recently stayed the night at the Best Western in Welland. It was a little further from the centre of town than it looked on a map, but other than that the place was in a nice location. The room was incredible, a full kitchen, a tv in the dem and in the bed room. I am a smoker and booked... more

I recently got married and suggested that all of our out of town guests stay at the Best Western Rose City which they did. Everyone raved about the excellent service they received and some chose to spend a few extra nights. The staff went out of there way to make sure everything was taken care of. The service they provided... more

what a beautiful hotel...best customer service with excellent internet connection. very reasonable price for the quality of stay. great location to access all of niagara region with lots of travel information brochures. staff was incredibly knowledgeable and always ready to share their advice. see u next year !!! more