It's a shame that I have to rate my stay so poorly. Your staff is always very friendly and accomodating which is nice to see that this hasn't changed. I have been staying at the Waterloo Inn for the past 11 years any time I am here on business and have never chosen another location but that will certainly change.... More

Especailly Mark Bowland, he ensures all the needs of a customer is taken care of - an extra miler. He is funny. Great job Mark! If you ever read this review! I would highly recommend the hotel if you want to stay close to good restaurants (angels is next door, has good menu), buse stops (if you dont have a... More

We won't be returning. 1. We booked two weeks prior to arriving and requested a non-smoking room with two beds (I was travelling with my daughter). Upon arrival we were offered smoking/2-beds or non-smoking/1-bed. They were fully booked with a sports team. SO WHY COULDN'T THE HOTEL HAVE CONTACTED ME BEFORE WE ARRIVED?? 2. By 9.30pm the noise in the... More

For the past 10 years or so, a good friend of mine and I have been getting together for a night out about 2 or 3 times a year in Waterloo Ontario and we have ALWAYS stayed at the Comfort Inn on 190 Weber Street North. In fact, we like to call it "home". Every one of the staff I... More

Great check-in experience, received packages that I required and they were diligent in ensuring that I received. Staff professional and friendly. Unfortunately there were guests on the floor that decided to party until midnight making sleeping a little difficult. Room overall was good and clean. Different types of restaurants within the immediate area which gave you a variety of choices.

No elevator, nice and quiet, good attached restaurant, comfortable bed and nice room. The stairwells had an odd odor and I attribute this to having smoking rooms at the front lower portion of the hotel. Not the fastest WiFi but adequate. Friendly staff and very accommodating.

If you need to stay near the universities in Waterloo, then this is a good choice. I had a room near the front of the hotel & it was surprisingly quiet given the busy street outside. I found found the bed to be pretty comfortable & the room spacious & well appointed. The staff were pleasant & helpful throughout my... More

Since the last time I stayed at this hotel there have been a number of really nice renovations. The exterior of the building has all new brickwork and there is lots of parking. Then when you walk into the building, the lobby has all been redone ~ ir looks amazing!!! Modern and clean and organized! I was happy to see... More

The staff at the Waterloo Comfort Inn are nice, there is an attached restaurant that is convenient, it is within walking distance of WLU, and the rooms have 32" flat screen TVs. That, unfortunately, is where the good news ends. Located on a bleak six lane street next to some gas stations and hamburger joints, the location does not inspire.... More