We travel. We stay at Best Westerns. We know what to expect. But not here. From checkin to walking out... disappointing. It looks like it has potential as you walk up to the front doors, and over at the canal that runs along side it... BUT We were greeted with an empty desk, no bell to call someone out, --... more

Very average hotel. Overall this hotel was ok given that there is limited selection in the area We had a standard room with a view of the back dumpster. We actually had to switch rooms after we noticed mold on the roof. The room looked like it was renovated 3-4 years ago. Bathroom was quite nice. I was expecting a... more

The rooms in this hotel are average Best Western -- which is not so bad, there are worse. However, it is very pricy for a Best Western. The restaurant was good. No pool, but a very large whirlpool. Owen Sound has gotten very dull. The staff were friendly -- one loaned as an umbrella before we went out on a... more

Been meaning to write this for a while. We actually stayed in this hotel twice, about the same time each year, in August, for a 3-day mini vacation with our sons. We wanted someplace a little less expensive than out by Lake Huron, but accessible to all that area. Best Western suited our requirements just fine. Rooms are clean and... more

Stayed here for two days. Rooms are clean . Staff are friendly. Nice contential breakfast included. . more

I stayed in this hotel for a couple of nights while attending an event at the hockey arena just across the road, which made it very convenient for that, although a 15 minute walk to downtown through a not-so-great neighbourhood meant it felt safer to drive. The hotel is pretty standard inside, with rooms in the main building (where I... more

The hotel had adequate facilities and is surrounded by a beautiful view of Bay...and is close to the arena where the Junior Hockey Team plays. I attended the hotel with my hockey team of 9-year olds who were in the Silver Stick Qualifer tournament. I found that the FRONT staff were not well trained to deal with this age group... more

This was a nice hotel, it was very clean. The beds were clean and comfortable. It was nice over looking the lake.The compilmentary breakfast was not good through. The muffins were dryed out!, and there wasn't enough fruit. They did offer hot breakfast that you could buy from there restaurant which was ok. My only other complaint would be that... more

I rate this place as average because it is kind of expensive, so I think that it is "average" for this price. They could offer more, for the price. Stayed in the Thomson wing (erroneously called the Tower on their website), 4th floor. We had 2 rooms, one facing water, and the other facing the back. The one facing the... more