My high school friends surprised me by showing up at my 31st wedding anniversary party and then wisked me away to a 3 day retreat at Blue Mountain. The four bedroom house in picturesque Historic Snowbridge at Blue is spacious for the 8 of us and clean enough. There was also plenty of dishes and cutlery. But for the $495 nightly rate we only got 2 packs of coffee to make a total of 4 cups of coffee; 2 tea bags; thread bare and stiff greyish white towels and one pack of dish detergent for ONE load of dishes. On the second day we had to ask for towels, and were told by housekeeping that they would come to make our beds if we "really wanted" it. When we arrived to check in on an unusually chilly August afternoon, the house wasn't ready and they told us to "wait by the pool"!! When we told them it was 15 degrees celsius outside, gloomy and windy, their best customer service was to tell us to go to Starbucks instead!! If my friend didn't complain and requested access to... more