We needed a place to stay at the last moment and noticed this hotel. It is a dated worn out place. Carpets were dirty. The bathrooms appeared to have pubic hairs on the vanity. Gross out. more

Royal Brock has very friendly staff, who are knowledgeable about the surrounding area. Clean rooms with good views of the surrounding area from the uppper floors of this 5 storey building. Hotel guests get access to the spa, with its good sized indoor swimming pool, hot tub, squash courts and lots of exercise equipment. Nice view of the landscaped property... more

Copy of the complaint letter sent to the hotel: I wanted to send you this email about our stay at your hotel on September 22, 2007. We were in Brockville because our daughter suba dives. I had read the reviews on Trip Advisor (and thought that it "can't be that bad". Simply put, I was willing to give your hotel... more

We spend alot of time in hotels, as our son is on various rep teams, which keeps us travelling the country side. We had booked, 2 beds here and upon arrival were given 1 King/1 Cot.. i guess that is two beds but for 2 adults / 2 kids isn't exactly what we had booked. I took to the cot... more

When I informed friends/family that I was checked into the Royal Brock for a 5 night stay on business, I was told that it was one of the best hotels in Eastern Ontario. With that I looked forward to the stay. It was another story when I arrived! After checking in, I arrived in my room and started to unpack.... more

As I checked into the Quality Hotel I was enouraged by the well kept and clean lobby and the staff were very friendly. I was also pleased to see they have an impressive fitness center...which is something I always like to take advantage of. However it was downhill from there. The room was clean, but very basic and fuctional -... more