The staff were all courteous, friendly and helpful. I had no complaints about them whatsoever. The wireless internet didn't work at all the first night, but apparently it was because there were renovations going on. Otherwise it was fine. There was still an internet kiosk available at no charge in the breakfast room. The room was clean and quiet, and... more

We spent one night at this hotel in a double queen room. It was very clean, however, there was a strong disinfectant smell everywhere. The pool and hot tub are under renovation which may make it a nicer stop. It is on the west end of town a fair walk to restaurants and there are no sidewalks. One bed was... more

I took my son on an overnight trip to Cranbrook BC. Since we were only staying one night I was looking for something inexpensive but clean. I was somewhat skeptical about this property since earlier reviews I read about this property from 2006 were not flatering. SInce this is a "pet friendly" property I was concerned about pet smells and... more

We stayed at the Super 8 while our son was recovering from a mountain bike accident in the East Kootney Regional Hospital and found it to be the cleanest, friendliest and best maintained property that we stayed in. Before finding the Super 8, we had the misfortune of staying in a few other establishments that, quite frankly, sucked!! The staff... more

My husband and I chose to stay in this bright and clean Super 8 because it is pet-friendly. We we enroute somewhere and had to have our cat and small dog with us this time. Stressful for us and stressful for the pets. However, management and staff were very accommodating. We found the premises to be very clean throughout. WE... more

Over a week Before we called this property to book two rooms. In one of which we would have our dog. we were told Pet rooms were smoking rooms only. I explained to them one member of the party had asthma and if the rooms were CLEAN it could possibly be tolerated. I was told the rooms were very clean... more

We were disappointed in this hotel for what we paid. We had higher expectations after reading some previous reviews. The carpets were dirty and our room smelt like perfumed cleaning supplies. The breakfast was okay, a few muffins and coffee. We were suprised that there was no elevator at this hotel as we had to carry our suitcases up the... more

This is one of the best Super 8's I have stayed in. I don't understand why people don't like Super 8's as they always have good breakfasts. The reviewer below me is right about the fact that it is a box but really who cares. They could maybe use some landscaping but the point of this hotel is not the... more

Like most Super 8 motels, this is a big box with few amenities, ordinary but clean rooms, surrounded by a parking lot. For the summer price, we felt the "continental breakfast" inadequate and the breakfast room too small. There were only two tables for a hotel of at least 30 rooms. The receptionist had to take care of replenishing the... more