Stayed four nights at this hotel with family. The hotel staff were very helpfull and responsive to requests. There isn't a whole lot for kids to do though. They would do well to add some activities for kids, a play area or activities that would appeal to children. The resort is organized a bit strangely but that is to be... more

My family and I were at St. Eugene as a result of a business trip. We flew in from Ontario and were delighted with the ease of connections and flights from our hometown of Kingston, Ontario all the way to Cranbrook. To our surprise the airport in Cranbrook is only five minutes from the front doors of St. Eugene. Upon... more

From the moment we arrived till the moment we left we were treated like royalty. We were made to feel so welcome and the staff did everything they could to ensure our needs were met. We had gone for their Ktunaxa Legends event which was most interesting. We stayed in a room in the historic building and it was lovely,... more

I have stayed in a few hotels in Cranbrook for work and this is by far the best and also the best for the money. For around $100 you get a nice, clean room in a beautiful hotel with great dining and golf. I've stayed here about 5 times now and have never been dissapointed. A great place. more

I stayed at the resort for three days and had a wonderful time. It was my second visit. I had been uneasy about staying there because of some of the recent negative reviews. But I was glad I went. I saw absolutely no evidence of staff ineffectiveness or lack of courtesy, quite the opposite. While there I asked about the... more

We recently stayed at the St Eugene Mission and it was a HORRIBLE experience. Two weeks after we checked out the hotel charged my Mastercard with $1100 and said that we put a hole in the drapes. I never damaged any drapes nor would I ever authorize such a charge. The hotel never told me about the charge, nor did... more

This was my second visit to the hotel and my parents' third visit. But, it will certainly be our last! I would like to begin by stating that the hotel itself is lovely...and the location is beautiful. But, the staff and policies of the hotel will cause us to stay elsewhere. I booked two rooms for my family. I used... more

My dad gave us a romance package for a present when we finnaly announced a wedding date. We were so excited as we had narrowed the resort to one of our wedding choices. We recived the give in June of 2007 and it was good for a whole year. When we used the package they told us the rates had... more

A family gathering in early June brought us to Cranbrook and as a group we selected St. Eugene for our hotel. We selected it based on the website description and photos, which we found were accurate representations of the hotel, setting and facilities. Our room: We stayed in a Standard King room and found it quite nice. The furnishings were... more