My family and I stayed at the Auberge & Spa du Grand Lac for two nights; May 14 & 15, 2009. We were greeted by a very friendly receptionist who thank goodness spoke english. I was traveling with three family members and had booked two rooms I'd requested that they be near or adjoining; we were placed next to each... more

Well, I was passing by this small town and as I was circling the lake I spotted this little hotel. I wasn't looking for something fancy and since this place did looked like to have a decent view at the lake, i decided to stay here. But after a night's stay, it really surprised me. Everything was as expected but... more

Apart from a rather uninspiring view of the McDonald's parking lot, our stay at the Auberge du Lac was just fine. The room was ok, but the staff made up for the lack of luxury by their attentiveness. We would return to that venue again, not necessarily for the Auberge but to see the two WONDERFUL ladies who operated the... more

Take note of the fine print. This hotel charged us $30.00 extra for our two children, and with Canadian taxes, the price came out over $50 what we were quoted on Expedia. more

I came to Magog on a business trip and I've decided to give this hotel a second try. This time, however, it really passed my expectation. When I first arrived, the lady at the front greeted me gently and kindly showed me my room. While filling in the applications needed, the employee informed me that they had recently gone under... more

I was planning a three-day ski trip with my friends and that's how I first stumbled across this hotel on the internet. I checked it's location on the map and it is only a few minutes drive away from the skiing place, so I said why not give it a try since it is not that expensive at all. On... more

I booked my room through the internet. Confirmed with them on the phone, because the prices they give on the phone, and internet prices are very different. The lady from the Spa confirmed my reservation and the price. I got there the next day, found a rather weird looking and acting receptionist. She had no idea what appropriate costumer hosting... more

Reservations are the problem. When we got there, wrong name, wrong phone, wrong description of room amenities, wrong price, and threatening receptionsit. We negotiated the price back down to what had been agreed on the phone. The good points: excellent bedding and rather clean- except for bathroom tiling which is decomposing - Very friendly cleaning team who also serve you... more

The frontdesk girl was smiling. The rooms were alright, Not too expensive like some other hotels i tried in the area. it was clean and close to the main street. They have a nice massage service I tried some more expensive hotel and was satisfied with this one. This is were i will stay next time in Magog more