The pictures and all the different rooms looked so pretty on the site, but going there was another matter entirely. From the un-ending coldness of the jacuzzi, showers, and just the hotel in general, I was given "surprise" charges on my account after checkout that greatly raised what I had budgeted for this trip. Boasting a massive wine list, there... more

The common rooms at the hotel were being used for two different outside events during our stay and we were mostly made to feel that we were just getting in the way. The groungs, lobby, and hallways were crowded with people that were not staying at the hotel. The staff was focused on other things decides the hotel guests. The... more

Last nght I slept under a tree in room 27 at Sooke Harbour House. And this morning from my bed under the tree (which is actually a unique hand-crafted bedboard) I watched the waves crashing down at the hotel's feet. Then I realized that what really brought me to a unique felt experience was the attention to detail given in... more

To celebrate his 83rd birthday, friends and I took my father to dine at Sooke Harbour House's beautiful restaurant . Once Dad and I had finished viewing the tremendous artworks, Megan (at the front desk) went to work to ensure that Dad's dinner remained a surprise, improvising hiding spots and tea distractions! Dinner itself was beyond compare. Our table of... more

My spouse and I were looking forward to checking out the hotel and the surrounding scenery (especially after reading how wonderful the hotel is, and how it's supposed to be a top-five hotel and restaurant in Canada or whatever). When we booked a room, the hotel offered a 4-course dinner for free... Turns out it wasn't free at all as... more

Nice location but not worth the $500 a night we spent. The room we had was tired and worn out looking. The carpeting was old and thread bare in places, and the decor was a mish mash of styles. Just felt like the place overall needed reno - and that includes the common areas. I would only pay about $200... more

We spent a week at SHH in June, on a special seven night promotion. We certainly felt trepidation upon reading some of the very negative reviews on TripAdvisor, so we braced ourselves for disappointment. The first 10 minutes at reception seemed to confirm our worst fears, as there wasn't a record of our reservation!! Fortunately, staff were able to rectify... more

This is a review solely for the restaurant. For years, my friend and I have dreamed of dining here, based on Jeffrey Steingarten's recommendations, and other high praise. I began communicating with the restaurant two months before arriving, in an attempt to develop a personal relationship and maximize the experience. We arrived 20 minutes early for our reservation, and were... more

We had the opportunity to travel to sooke and thought that we would stay with the "best" The location and setting is wonderful but everything goes downhill from there! It is over priced, run down and staff not friendly. They made us feel that we should be thankful to stay with them and not welcoming at all. Lots of wonderful... more