Stayed for 2 nights. We stayed in a 2 queen room. The room was CLEAN, which is something I always look for plus the beds were also good. The room was a good size but the bathroom was very small. Overall a good Hotel but they definitely need to start updating the Hotel. If you are looking for a modern... More

A clean place close to the Granby Zoo located about one hour from Montreal. It is nice enough but suffers from the same problems as many hotels in Quebec. It is outdated and not much fun. Internet connection is free but so slow , it is barely usable for more than e-mails. Even Youtube does not work on it. Maybe... More

But just a bit too expansive for what it is. Whe ad a renovated room .Nice and simple with the best bed ever in a hotel. Coffee machine was great for me wifi made my man happy. Ok youg staff at reception. Good 1 night stay Magalie

Every room has a coffee maker and refrigerator, flat screen and free wireless internet, balcony and an two on site restaurants, ample parking and helpful friendly staff at the front desk. Definitely a choice for a return visit to the Granby area

Don't expect a 4-star breakfast in this 4-star hotel. A bit disappointing. I had the Zoo package, and was expecting a better déjeuner, but bottled orange juice, bad-tasting muffins and high complexity on how to order your food made me feel really disappointed. Better take breakfast at Chez Cora not too far.

I read the other reviews and can only assume the people who thought it was great either got a clean room or don't know what a $145/night room should look like. We were given a regular room that was disgusting. The bathroom had mold and the drawers had stains. We did not want to put our clothes in the drawers... More

I stayed at the hotel for 2 nights with my husband and 2 children....Big mistake! Upon arrival the front desk staff was cold,lacked any kind of enthusiasm and seemed robotic.For the price it costs to stay here the decor was not at all what you would expect from a 4 star hotel.The walls are paper thin, we were kept up... More

We staid at the Hotel Castel & Spa from august 16 to august 18 for a short family vacation. The hotel is very nice and the service is excellent! The staff is very helpful and always seems more than happy to help you. I was also very please with the location, with the mall right in the back of the... More

I visited the hotel in July of this year 2012 after a day at the Granby Zoo. Hotel is conveniently located 5 minutes from the zoo and are close to everything. In my opinion a fantastic hotel for families with kids who doesn't expect the moon. Staff at reception area are extremely useful and polite. Check-in was done without a... More