It all started with a loooong wait to check in, there were only 2 people working the front desk and the line up was around the corner, the manager kept coming out and smiling but never attempted to speed things up, in total we waited around 45 minutes! Our room was nice and comfortable. We booked the casino package, dinner... more

In 2007 I stayed in this hotel three times only because it was very close to my clients. The room was ok for this class of hotel, and was generally clean. But rooms on the first floor were close to the in-hotel restaurant, and could get very noisy at night. I also found the sound insulation between rooms was poor.... more

Not only are the walls and floors thin, but the hotel accepts large groups of kids. For our first three nights, 80 young teenagers on a fieldtrip to Ottawa overtook the hotel. Then, for the second half of our trip, soccer girls ruled the hallways. On the plus side, the room was very clean. The fireplace was charming and the... more

I have now stayed twice at this great hotel in Gatineau in order to play at the Casino Du Lac Leamy, which is easy walking distance and directly accross the street . It is resonably priced. The rooms are nice with a fireplace and hot tub bath in each room. The best part of the stay is the 'grand buffet... more

Hello My future wife and I stayed at this hotel for one night as a last resort. The staff was friendly and attentive. The room was spacious and included a nice fireplace, which was not working. Also the bed was not comfy. The room is not well isolated as I could hear the elevator bell even though our room was... more

First time I came to ottawa last year. I pick up this hotel, no service, staff not frendly, the lost my reservation, there was no parkin avalible, and to expensive for a hotel of this class. I ask a no smoking room, whent in the room you can smell the cigarette, burn mark on carpet, an one of the bed,... more

Good , spacious rooms. The breakfast is included and is adequate. You can walk to the casino. They give you bus tickets to Ottawa. The staff were very friendly and helpful. more

I stayed at this hotel over the Memorial Day weekend and the service was atrocious! The reservation was supposed to include casino chips for each person but, upon arrival, we were told the chips were for each room. The dinner reservation we made at Le Biftheque also got messed up. I could go on....credit card mix up, # of rooms... more

Très bon hôtel familial avec un service très correct. positif : Le confort, la chambre, la piscine, l'accueil négatif :... more