I was astonished when I took two American tourists, arrived on an early morning flight, to this establishment, only to find that it does not make any provision whatsoever for guests arriving before 7.30am. I had to leave them at a nearby coffee shop. I later phoned the management to discuss the matter and was told "So what - they... More

We booked this Motel for 2 nights for three of us, thinking we would pay a little more to have a pool and a resturant, only to be told on arrival that the resturant does not open on weekends and they don't do breakfasts or room service on weekends either! Could have told me that when I booked! The reception... More

We have stayed at the Emerald Inn quite a while ago. We had not been overly impressed but it was satisfactory. We were in Auckland for two nights and after a lot of searching decided to give it another go. It is in a great spot .Very handy to the beach and a cafe . Otherwise though we were very... More

We had Xmas 2012 in Auckland where our youngest son and family live so needed accommodation nice and close to their home. Takapuna and Emerald Inn was my choice having spied it when we lived in Takapuna. We used to go to the beach and get a chai latte from The Store and very nice ice creams and fish and... More

Nice motel right by the beach at Takapuna. Rooms good and clean and good facilities. Lovely pool area surrounded by good sub tropical planting. Only complaint is that couch was really uncomfortable if you were not lying down on it.

The Inn was recommended to me by an Auckland friend who lives on the North Shore. I am glad I took her recommendation. The studio was clean and modern with a view into the courtyard. The colorful landscaping was breathtaking and the fact that there was a table and chair out on the little patio made the place feel more... More

The studio unit with the spa bath and pool side is the unit we used. We had a very lovely relaxing night and then a lovely cooked breakfast in the morning. Very clean and well set up, with lovely furnishings. The spa bath and the bathroom itself was very pleasant and lovely. Also very close to town, restuarants and the... More

The facilities are impressive for the price of a night's stay, granted - HOWEVER, I would not want to return to the absolutely terrible service I received ere. Not to re-live my horror story; but additional charges, a previously uncommunicated need for a $200 cash bond, and downright rude service are among some of the things that upset me. Avoid... More

Stumbled across Emerald Inn on our arrival into Takapuna, what a lovely surprise. It Felt like being in a really cool tree house amongst its beautiful gardens. Decent sized room with good kitchen amenities if you want to stay in and cook a basic meal. Great location close to beach and Takapuna's cafes and restaurants. There is a local market... More