This was a last-minute booking and we had no expectations, just looking for a bed for the night on our way through Auckland. We chose a room with a big spa bath and it was great - lovely comfortable bed, very clean and quiet (our room was tucked away from the road). The location is good, close to some nice... More

We stayed for 3 nts on each of 2 consecutive weekends for the Rugby World Cup Semis & Final. The place was full & there were many French people staying. Our welcome from the receptionist was very warm & as we had previously requested a quiet room away from the road, were delighted with our room on the 1st floor... More

It's an OK place, good location. But you won't get much sleep because there is a yapping dog on an adjacent property. It barks all day and all night, and hotel management -- appropriately lambasted in other reviews -- is disinclined to show any initiative to take care of the problem/confront the owner. Shop elsewhere. More

Very nice location does make up for the less than friendly management. The receptionists are friendly and helpful, provided its not one of the owner/managers. If you don't plan on dealing with the management, the location is great and the rooms are nice and kept very clean. Everyone in the area, visitors and locals, was very friendly and laid back.... More

I politely pointed out to the unhappy people on reception that I had not had one smile from any one of them in my three day stay. The very deliberate rude response was the woman started sarcastically flashing fake smiles at me; while the man said "it must be you! because we have never had a complaint in 20 years".... More

My wife and I stayed at the Emerald Inn in January 2011 and we arrived at the motel late on a Sunday and were welcomed by the reception staff and shown to our upstairs room. The room had full cooking facilities and was very clean, well equipped with a balcony over looking the road. We could just see the beach... More

Stayed here for thankfully only one night, check in was poor, they did not explain how to lock the room door the room was vert old and had moZies in it, the hotel pool is tiny and really old, we came back to find our room Door wide open, there was no Safe box in the room but we Had... More

Don't take room facing the road, stayed 3 nights never slept with traffic noise and noise from bars at end of road. Room decor dated, rooms constructed of timber so a bit like sleeping in a summerhouse. Garden furniture for dining room table and chairs, and cane sofa which was worn out and uncomfortable.. Bed was hard, amd walls were... More

Rented their "cottage" which was beautifully decorated and well apponted. Master bedroom was glorious and we awoke to a beautiful view over the Hauraki gulf. Takapuna beach a stones throw away as are the many restaurants / bars in Takapuna. Great place and would definately go again! More