We chose this place because its website promised a pool, unlike the others in town. But when I got up for an 8am dip, I was indifferently told that it was closed in the mornings. "But you've got this nice picture of a pool on your website!" I said. "It's closed for cleaning until 2pm!" said the manager. "But you don't say that on the website, you didn't tell me that when I checked in, and the folder in the rooms says it's open all day!" I said, amazed. "Not my problem" was the gist of the reply, before the man I believe was the manager added "You should have checked when you arrived in your room." "What -- checked that the information in the folder and on the website wasn't actually a bunch of lies, after I'd paid at check-in?" I asked, incredulous. "Can I have a discount, please, as I only chose your place over the others because of this pool which you advertise?" I asked. "No, out of the... more