Arrived at the Delta pretty late after a long drive from Ottawa. Very friendly front desk staff, very receptive, warm and inviting. I was quickly informed I had 20 mins before the restaurant closes.
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Thank you for taking the time share your feedback. I am very pleased to hear that you enjoyed your stay and that our associates exceeded your expectations. I have shared your comments with our entire team and we look forward to welcoming you again soon
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Nice hotel good location in relation to the Scarborough centre. A trek from downtown Toronto.
Large salt water pool but guest rooms need we shower units for sure. If you like the bathroom to be five star, look elsewhere.
Staff were amazing, personable and accommodating.
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Thank you very much for your insightful comments. I am please to inform you that our hotel has recently completed a multi-million dollar renovation process that included all new guest bathrooms, corridors, meeting rooms, WiFi internet, and of course our Salt Water Pool. If you prefer separate showers, our suites provide our guests with this convenient added feature. We hope...
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We have been staying at this location at least once a year since our honeymoon in 1987. The staff are friendly and accommodating. Casual dining at the pub, formal dining at dinner or buffet for breakfast and brunch: the menu is varied and the chef will create a meal if there are diet restrictions. The Japanese restaurant at the top...
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Thank you very much for your wonderful and uplifting comments about our hotel and staff. I have already shared your delightful comments with our entire staff. On behalf of the entire team we would like to thank you for your loyalty to the Delta Toronto East. We all look forward to welcoming you back soon!
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We stayed here for a hockey tournament (there were 7 teams at the hotel on the weekend!). The hotel itself looks pretty good when you walk in. Check-in was no problem and the staff was very friendly and helpful. As mentioned in a previous review, as part of a team, we had to sign an additional liability form. It was...
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Thank you for your wonderful comments regarding your last hockey weekend with us. I have shared your kind comments with the entire Delta Toronto East team. We have just completed a full multimillion dollar renovation in all public areas and we are continuing these renovations in the guestrooms and corridors. The pool located at the Delta Toronto East is a...
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Stayed for the weekend as part of a hockey team participating in a tournament. The hotel lobby is impressive; modern and upscale. The pool was a definite highlight with the water slide! Service was very very cheerful and friendly. The manager even knew when our hockey games were scheduled! Hockey teams are expected to sign an agreement, and I am...
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Thank you very much for your insightful comments during your hockey weekend here at Delta Toronto East. I was delighted to see that you enjoyed all aspects of your stay with us. I have taken the time to share your wonderful comments with our entire team. We truly look forward to your next hockey getaway.
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If you are going to stay at this hotel for a team event i.e.. as part of a hockey tournament...pick another hotel. The security guards a a little much!!! They will treat you like children and there is a curfew for the adults. They make you stay in your room with the door completely shut. If you have the latch...
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Thank you very much for your insightful comments. I have taken the time to share them with our security team. We do host many sports weekends throughout the year, and to ensure the control of noise for all of our guests, including our non-sporting guests we do ask our security team to monitor hallways and noise levels after 11pm to...
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The hotel was probably a top notch place in 1970. Unfortunately a new century has arrived. The rooms were small by modern standards and lacked some key amenities such as a mini fridge ( unless you pay $15.00 for one the size of a country mailbox ) or queen size beds. You will be safe though as the fire alarm...
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Thank you very much for your comments; I am disappointed to hear that you did not receive consistent service throughout your stay. I have shared your comments with our entire team. Our hotel is currently undergoing a rejuvenation process and will be replacing all the carpet, wallpaper, and paint throughout the hotel. Currently we have finished 4 guest floors, and...
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My over all experience in Delta Toronto East was not so satisfactory. Room service was the most disappointing one.
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Thank for letting us know you were not satisfied with your In-room dining experience. Your comment has been shared with our Food and Beverage Management & In-room dining team. We strive to exceed our guest expectation here at the Delta Toronto East, and I apologize that we fell short on your experience. Again, thank you for your insightful comments and...
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The best thing about this hotel: they have wired internet rather than wireless and the staff is friendly.
Unfortunately so many other things are bad: peeling wallpaper in the hallways, loose carpeting, $15/day for parking, machines in the fitness center that are broken and never get fixed. I stayed here for three different weeks for business and it seems like...
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Thank you for your insightful comments. Our hotel is currently undergoing multimillion dollar renovations. All the public space renovations have been completed and we are currently replacing all guestroom carpets. I apologize you found our parking prices too expensive; however these prices are competitive with the nearby hotels. In regards to the Stair Master in our health club, we have...
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this hotel has very deceptive advertising. they are around a mile from a train that connects to the metro. you can walk,take a bus, or take a cab. the hotel does not offer shuttle service to the metro station. a cab to the actual metro station costs $20. the time to get from hotel to downtown is 1.5 hours. we...
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Thank you very much for your comments, I am sorry to hear that you had frustrations regarding Toronto’s Public Transportation system. We do advertise that we have a bus stop right across the road; however we are not a downtown property. We are very proud to be in this very safe community in Scarborough, and have partnered in many community...
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