I went to Poet's Cove for the first (and now only) time Thanksgiving weekend (October 13) for a wedding. I went with my boyfriend whose friend was getting married. I was very excited about this trip as I'd never been to BC before. However, the staff and service we received at this hotel was shocking! For an expensive resort, I... more

This was our second trip to Poet's Cove, but our first with our children, a treat for our son's birthday. The good news: the setting is lovely, the rooms are nicely decorated and furnished to a high standard (granite counters, nice furniture etc). We stayed in the villas on this particular trip. However the cleaning on the rooms could be... more

My husband and I stayed two nights at Poets Cove with our baby and dog in one of the cottages. The cottage we were in was like a full functioning house. It had a master bedroom, a guest bedroom with 2 twin beds, both rooms had tv's, 2 full bathrooms, living room with tv, dining room that seated 4, full... more

September 12, 2009 wedding I can’t say enough to the Poets Cove Resort staff for making our wedding day so memorable. It was an absolute pleasure to have our family and friends experience such a wonderful weekend. I could not dream that our wedding day would be any more beautiful. It was magical. The event planners made our day run... more

We are new in Victoria and we are always looking for nice getaways for weekend with our family. We have 3 kids different ages (12,11,5) so the kind entertainment is different for each one of them. We found in Poets Cove a great place to be together as a family doing different activities that were appealing to all of us.... more

A delightful view with disgraceful service. We were part of a wedding party of 71. Just about every guest with whom we spoke described an experience of poor service. A common complaint was a feeling that management and some staff viewed guests as nuisances with big wallets. In discussions with the general manager about our concerns it was evident that... more

I was so excited to visit Poets Cove with my sister for some down time! I was treated terribly by the staff. I requested early check in to my lodge room as my ferry arrived at 8am and was told they would see what they could do to get me in before 4pm check in. Needless to say, they didn't... more

We have stayed at Poet's Cove a number of times as we have family who live on Pender Island. This year, we stayed in a 2 bedroom villa for only $219 per night. The Villa had a full kitchen with every dish, pot and gadget one could need to prepare a meal. The covered patio featured 2 tables with several... more

Pretty new property so the physical amenities are fairly good. But the management and staff need a makeover. They have no idea of what service means. I expected Poets to be more of a high end place but the staff act like they work at Motel 6. One example - this resort is on a gulf island that can only... more