- when we made our reservations for the Easter long weekend (April), we indicated we'd never been to Waterton and wanted to make sure the lodge was close to shopping/sightseeing/etc. They neglected to tell us the whole town is boarded up for the winter; until May. - no staff available for check-in; had to go to a different hotel (Waterton... more

I had reserved 2 nights in Waterton Lakes, not realizing how close the Many Glaicer National Park area was. Wish we had simply done this as a day trip. We stayed in a kitchenette unit with one double and one single, the only unit with two beds which was available several months ahead of time. The double had a relatively... more

We booked this place for three nights on the strength of TA reviews and were very disappointed after our experience at other Canadian establishments. The lodge is quietly situated at the entrance to the village. Reception was very pleasant and helpful, but from that point things went downhill. The external decking was in need of maintenance and appeared not to... more

We stayed at the Crandell Lodge back in October 2007 & again just recently in January 2009. Even in the off season this place seems to spoil you. The rooms are cozy and warm. The one we stayed in had a fireplace and a small kitchen area. They bake fresh cookies for all of their guests and the staff are... more

Crandell Lodge has been a part of our family since before my Dad was a Lad. It is built upon the property where my Grandparents had their cabin in the early 1900's. Grampa died in the flu of 1918, when my father was a year old. There is a large rock out front of Crandall Lodge with a tree growing... more

We spent one night at Crandell Mountain Lodge which is in Waterton Lake Village. Check in was fine and there was no delay. There were fresh cookies on the counter at the check-in desk. No breakfast is offered here on the site other than the coffee provided in the room. There is no pool or other recreation facilities. We had... more

My sister and I stayed at the lodge for one night in October/08. The room had a country decor, which was nice, and the room appeared clean as was the bedding. BUT in the morning i moved the bed to find the remote and I saw a loaded mouse trap, upon further investigation we found two other loaded mouse traps,... more

We were staying at another lodge in Waterton for the first two nights, and on our final night we stayed at the Crandell Mountain Lodge. The lodge is conveniently located in town and the best restaurant (the Kilmorey) is directly across the street. Check-in was a breeze and we got a room on the first floor. The room was clean,... more

We stayed here for three nights in July 2008 and found it a rather uninspiring place to stay in. The first heck in girl was friendly enough and even offered to help us with our luggage so that was a good start, but overall the lodge was not impressive. Whilst the room was reasonably comfortable, the bathroom was very average.... more