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Waterton Lakes National Park

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Waterton Lakes Lodge


101 Clematis Avenue, Waterton Lakes National Park, Alberta T0K 2M0, Canada
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Reviews you can trust

63% Do not recommend
3.0 of 5 stars 26 reviews
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4 of 5 stars
Calgary, Alberta
10 Nov 2009 | Trip type: Couples

We stayed at this hotel last night and I can't understand all of the bad reviews. The rooms were clean, the staff were friendly and helpful, the restaurant was great. One of the better hotels I have stayed in. more

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5 of 5 stars
Ontario
1 Nov 2009 | Trip type: Couples

I stayed here in July with my wife, had a lovely visit then forgot all about it. Then, as I've been poking around on this site, I have come across all the negative reviews of this place and just had to put in my two cents' worth because I really think this place is the best Waterton has to offer.... more

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4 of 5 stars
Calgary, Alberta
8 Sep 2009 | Trip type: Family

After reading so many reviews about this place, honestly, I had to check for myself. It's the only place in town that has a pool so we decided to book. I asked questions like discounts for CAA/AMA members and they said that their prices are already discounted. Okay....does it include a breakfast...nothing. oookay. So, I specifically asked to be on... more

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1 of 5 stars
Eastern Iowa
6 Sep 2009 | Trip type: Couples

We had high expectations as this was a very pricey lodge. We were very disappointed. The TV cabinet had a broken hinge, the blinds did not work properly, the paint on the furniture was chipped, old looking sofa, black mold on the tile in the bathroom, etc. When I mentioned this to the clerk when we checked out, I was... more

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2 of 5 stars
Manitoba
9 Aug 2009 | Trip type: Family

After checking the internet for pet friendly accomodations in Waterton I contacted Waterton Lakes Lodge by phone for reservations. I advised them that we were bringing a pet and booked a kitchenette suite. A few minutes after arrival we took our dog for a walk and were confronted by a staff member advising us that pets weren't allowed in that... more

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1 of 5 stars
Calgary
30 Jul 2009 | Trip type: Couples

- we booked our stay at the Crandell Mountain Lodge but when we arrived, a note on the office door said we had to check in at Waterton Lakes Lodge (WLL); who apparently own the Crandell also. - when we booked our stay, we indicated we'd never been to Waterton so wanted to make sure the hotel was close to... more

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4 of 5 stars
Ontario
18 Dec 2008 | Trip type: Couples

I really enjoyed our stay at the hotel, l actually worked down in Waterton in winter of 2006 and i worked at the Kilmorey, then moved to Jasper after that. I wanted to show my boyfriend where l worked so we ended up coming down to Waterton and staying here. We had a wonderful time, we had a second floor... more

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2 of 5 stars
Edmonton
22 Oct 2008 | Trip type: Business
1
person found this review helpful

This used to be a good hotel when it was new ... but things have changed as the hotel has aged. The rooms are beaten up pretty badly including leaking windows, blinds that no longer roll, gouges in the walls, badly stained carpets. The room I checked into had not been cleaned properly with stuff all over the carpets and... more

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2 of 5 stars
alberta
28 Sep 2008 | Trip type: Couples

We were going to book here based on the AMA book recommendations. Thankfully we chose to see a room prior to booking. The halls were filthy and wreaked of old cooking smells or smoke. The room carpet was stained and dirty. Even the door handles were grimey. Needless to say, we high tailed it out of there. The only good... more

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1 of 5 stars
Alberta
1 Sep 2008 | Trip type: Business

This is a review of the poor service we experienced when booking our wedding at Waterton Lakes Lodge. I booked our Wedding reception at Vimys Lounge (the restaurant in the hotel) after seeing photos of it online. My fiancee and i both loved the look of the large windows and views. We were having a pretty "no frills" type of... more

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Waterton Lakes Lodge Also Known As

  • Waterton Lakes Hotel
  • Waterton Lake Lodge
  • Waterton Lakes Alberta
Address: 101 Clematis Avenue, Waterton Lakes National Park, Alberta T0K 2M0, Canada
3.0/5.0
26