We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Grand Bristol and Bristol?

We'll send you updates with the latest deals, reviews and articles for The Grand Bristol and Bristol each week.

  • Save The Grand Bristol
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d192929?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

The Grand Bristol


Hotel class 4.0 of 5
Broad St. | (formerly Thistle Bristol Grand Hotel), Bristol BS1 2EL, England
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

53% Recommend
3.5 of 5 stars 128 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (128)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
East Devon
9 Nov 2009 | Trip type: Family

We have stayed at The Grand several times over the last two years and have never been disappointed with the service we have received. This time we took our children aged 21 and 19 with us so that they could also enjoy a great weekend here. They were not disappointed either! The staff as usual were all very friendly, pleasant... more

Save Review
4 of 5 stars
UK
7 Nov 2009 | Trip type: Solo travel

I have stayed at 3 other Thistle/Guoman hotels and have not been overly impressed - in fact I almost didn’t book the Grand because of my past experiences with the group - In the end its location won out and I took the risk. The location is great if you want to be in Central Bristol, I booked a junior... more

Save Review
4 of 5 stars
cheltenham
26 Oct 2009 | Trip type: Family

We have just returned from 2 nights at the grand. we had a junior suite, for 2 adults and 2 children and couldn't fault the room-loads of space with a king size bed, a double sofa bed for the children and there was a separate dressing room too. All was immaculate as I think the rooms have just been redone.... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review the hotel and its services. I am glad you had a pleasant stay with us and that you were particularly happy with your room. We will continue to strive to meet our guests’ expectations and make their stay as comfortable as possible and I will be sure to pass your comments regarding...

Save Review
3 of 5 stars
Berkeley, CA
21 Oct 2009 | Trip type: Business

I stayed at the Grand for 6 days as part of a pre-arranged business package that included breakfast. Pros: the Grand is located right in downtown Bristol and is a short walk to many great restaurants, clubs, and shopping. Some of the desk staff were superior and were very good about sorting out complex billing and arranging taxis, and all... more

Save Review
1 of 5 stars
Dublin
21 Oct 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

I was placed in this so called four star hotel by a booking agency which assured me that it was a genuine four star hotel. I had stayed in thistle hotels before and was a bit wary but went with the recommendation. I booked two nights and arrived late because of flight delays. The room was filthy and scruffy. The... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for your recent review. I would personally like to apologise to you for the inconvenience caused to you and that certain aspects of your stay did not meet your expectations. Feedback is important to us as we use it to further improve our services and standards. I was disappointed to read your commetns about your room and the...

Save Review
4 of 5 stars
Wirral
20 Oct 2009

We stayed overnight at this hotel as part of an organised coach trip to Bath and Longleat. After an afternoon in Bath we were able to enjoy a short stroll and a relaxing couple of hours down by the waterfront watching the world go by, and also those brave enough to bungejump! The hotel is close by to bars and... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Grand Hotel Bristol. I am delighted with your feedback and pleased that you enjoyed your stay with us and that you especially liked the food served in our restaurant. I will be sure to share your positive comments with the rest of the team and...

Save Review
4 of 5 stars
leicester, UK
19 Oct 2009 | Trip type: Couples

Ok, well, i always try and write a pro and con review so that people are not put off by the negatives. This IS a 4 star hotel, in every way. There were only 2 problems really. First, saturday night there was a party on the first floor until 1am. The music was very bassy and we couldnt sleep at... more

Management response from
Thistle_CS, Customer Relations Manager

Many thanks for sharing your feedback. I am pleased that some aspects of your stay with us were pleasant and also disappointed to hear that you were disturbed on your first night by a function at the hotel. We take guest feedback very seriously at our hotel and I will be sure to pass on your comments to the entire...

Save Review
5 of 5 stars
London
10 Oct 2009 | Trip type: Business, Solo travel

What a pleasant surprise this hotel was. I usually stay out of town when in Bristol but i thought i would stay in the city this time but I got lost on the way in to the hotel so i phoned and the receptionist guided me in, good friendly directions and great location of the hotel. Bedroom was great, big... more

Save Review
1 of 5 stars
Bath
5 Oct 2009 | Trip type: Couples

My partner and I were staying at The Royal Marriott Hotel which we couldn't fault but decided on a whim to have lunch at The Grand. The hotel doesn't seem to be very aptly named as there is nothing remotely grand about it and the portion sizes are anything but grand. We opted for the pasta stuffed with mushrooms and... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for your recent review. I would personally like to apologise to you for the disappointment caused to you and your partner at lunch in our restaurant and your comments regarding portion sizes. Feedback is important to us as we use it to further improve our services and standards. Please let me assure you that I am taking your...

Save Review
3 of 5 stars
Surrey
5 Oct 2009 | Trip type: Couples

We stayed at the Grand for two nights, Friday and Saturday, in September (using Tesco vouchers), an attractive old hotel. The bedrooms are standard modern chain style, except for having less storage space than any standard chains we have stayed in. Presumably it caters mainly for business travellers who stay just one night, hang up their suit but don’t unpack... more

Management response from
Thistle_CS, Customer Relations Manager

Many thanks for sharing your feedback. I am pleased that some aspects of your stay with us were pleasant and also disappointed to hear that you were not completely satisfied with the staff service at reception with reagrds to the maintenance issue in your room. We take guest feedback very seriously at our hotel and I will be sure to...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to The Grand Bristol? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Bristol, England
£88*
Check Rates ABS:HotelCheckRates-d1426357?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Bristol, England
£114*
Check Rates ABS:HotelCheckRates-d191631?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Bristol, England
£94*
Check Rates ABS:HotelCheckRates-d192931?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own The Grand Bristol?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

The Grand Bristol Also Known As

  • Thistle Hotel Bristol
Address: Broad St. | (formerly Thistle Bristol Grand Hotel), Bristol BS1 2EL, England