One member of the reception staff walked away, ignoring our presence and engaged in friendly banter with another member of staff leaving us standing and waiting for the second receptionist to deal with us. Otherwise all other staff were polite, attentive and helpful. The facilities are excellent and rooms functional, spacious and clean.

I work in and stay at various hotels all over the UK as part of my work. The Bristol Hilton Hotel, at Bradley Stoke fulfilled all my expectations for this standard of hotel, and in most cases went far beyond what I was expecting. I attended the hotel as part of a family organised event and everyone in the party... More

We had Sunday lunch on a voucher offer at this hotel and could not believe the poor choice offered. It was a buffet meal. The starters were pasta that was more or less plain, potato salad, couscous and tomato with onion. These are dishes normally to accompany not on their own. Vegetables were soggy but meat although only choice of... More

We stayed here on a weekend break purchased through Travelzoo. The offer was very good and we were very pleased with the hotel, but it was about 8 miles from central Bristol. We should really have checked the location before we booked but we just assumed the Bristol Hilton would be in Bristol. Our rooms were very good (Double Deluxe... More

This hotel stay surpassed my expectations to the extent that I felt compelled to create an account on trip advisor to review it. I booked a room for me, my wife and our one year old on a Friday night to break up our long journey down to Cornwall. I booked it under the "Bristol Bliss" offer and agreed to... More

Stayed there for 2 nights for business and it was great! The staff is very friendly, the rooms are clean and modern, and the food at the restaurant is very good. We had the traditional english breakfast buffet and were very satisfied with the quality and variety of the food. Only problem i had was with parking. The ticket dispenser... More

This was an ideal stopover for a two night stay at a reasonable good price offer for a Bank Holiday Weekend. visiting Bath. The Hotel is not as modern as other hotels I have stayed in, but meal service and food were very good. This was an ideal stop for Bath (30 minutes away) beating the prices charged in Bath... More

Cleaner kept replacing the dirty cups, as clean when clearly they weren't. £14.99 per night for WIFI internet! Shocking! Overall a slightly disappointing experience from such a reputable Hotel chain. I've sadly stayed in better Premier Inns.

Stayed with my family on two separate occasions during the half-term holidays to break our journey to Devon/Cornwall. On our first night, we had to change rooms because of the room smelling terrible and they did not have the confirmed online upgrade. We then dined in the restaurant (children under 10 eat free with adults) but it took almost two... More