We stayed there for one night in May. Our room was on the second floor (with NO lift) - it was tiny and hot. The inside of the door was damaged, the bathroom space was minimal with a cheap plastic shower corner; the bedmattress had coiled springs sticking out. The wallpaper around the small window was damaged and the outside... More

This is Bristol's own version of Fawlty Towers. If there is a way to do it wrong they'll do it. I was put in 3 different rooms during my short stay there - two of the room doors did not lock properly, one had a constant dripping toilet, two of the rooms were tiny to say the least, one of... More

We asked for a room at the back to be quiet (as suggested by previous guest) so accepted that the room was small but it was so incredibly hot! We were told to open the window which wouldn't stay open. Didn't expect for the quality of the hotel to sleep on a sheet directly on the mattress, not acceptable or... More

I booked the room for a last minute business trip to Bristol, and was blown away as to the quality for the price of the room, restaurant is lovely / great menu, and loved the cozy bar where I enjoyed a few drinks after dinner. staff couldn't do enough, really friendly and welcoming, the stay made a potentially stressful 1... More

Stayed 2 nights.Friendly reception staff helped with finding a parking space,where we left the car for the two nights and days.Unfortunately we weren't warned about the roosting pigeons above the car.About 25 separate splatters all over the car.A horrendous mess which solidified like concrete in the sunshine over 2 days.Back home,we're still trying to clean off the mess,not very successfully.... More

I arrived thinking I was going to drive into a gated area to park my car for £6.50 a day only to find there are only 7 spaces! Obviously there were none left by the time I arrived. It was really difficult to park/unload then I had to drive round on Friday night to find parking which I did 5... More

We stayed here for three nights over the Easter weekend, Thursday - Sunday. The package we were given was great value for money, 'Spring Spectacular' The room was cosy and comfortable, - it was on the third floor, and the last set of stairs were quite narrow and twisty, which was OK for us, but could prove a challenge for... More

Stayed for one night while attending a 60th birthday party Was not disappointed ,hotel Very comfortable with nice touches such as fresh coffee and fruit in all rooms ,would definitely stay here again ,oh and the Party was Fab !.

We've stayed here a couple of times when we go to concerts. It is the heart of Clifton and plenty of interesting shops and pubs and of course the Clifton Suspension Bridge is nearby. Sadly the restaurant was fully booked so we ate elsewhere. We asked for a quiet room which we got, looking over the garden. That certainly cut... More