I stayed at this hotel with some old friends after organising a uni reunion. The caffe in the reception of the hotel was a lovely surprise on arrival (I write this from the very same cafe), the rooms- a little dated but of good size but this was made up for by the friendly and extremely helpful staff- they were... more

The hotel is in a perfect location near to Whiteladies Road, which links staight into the city centre, universities and hospitals and close to Clifton Village with its individual shops, bars and of course the fantastic Suspension Bridge and Avon gorge. I was met by friendly and approachable receptionists, who were able to tell me plenty about the area and... more

Unless you are of very small stature, and I mean under 3 feet don't stay here. At least don't stay in the single rooms. I have spent much time in Japan and have never found a room as small as the one I was given. It was clean, but that was because there was no room for dirt. One literally... more

Ive just returned from 3 nights stay in this hotel that had been booked for me by my employers. I'm just glad I never read some of these reviews before visiting, otherwise I wouldn't have slept! I stopped in room 28 which is on the first floor and faces out onto a quiet side street. The room certainly wasn't the... more

I felt the need to write another review for this hotel as the service I receive every time I stay here is really excellent, and that is worth rewarding. There seems to have been a change in personnel behind the desk, but that has not meant a drop in standards! I stayed in an executive room this time, and whilst... more

The morning after our stay I found bed bugs in the bed. Sadly we were then faced approx. 100 bites erupting; thats 100 each! On presentation of the bugs my bill was cleared but despite contacting the hotel and the booking company again I have heard nothing. I stayed with my daughter as we looked around the Uni open day.... more

Like others reviewing this, my opinions are mixed. We were in Bristol for a wedding reception and a get together. We managed to get a room for 4 with the use of a camp bed but for £28 each we did'nt really care - It seriously was just a place to get dressed and to lay one's head! The staff... more

i took up the, book over a month in advance and receive a discount offer, and planned an evening in clifton. drinks/meal nice surroundings, you know what i mean? meal was great(tapas), drinks/surroundings great, hotel...utter crap! the room we were given you seriously would not sleep a donkey in, it was tiny/dirty/ and well, just uninhabitable. the sink leaked everywhere... more

I'm writing this review because the level of service I experienced at this hotel was absolutely wonderful. I travel a lot through work and have never been made to feel more welcome or more at home, which made it a pleasure to stay here. Nothing was too much trouble for the receptionists and they remembered without fail my name and... more