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Holiday Inn Bristol Airport


A38 Bridgewater Rd | Cowslip Green, Bristol BS40 5RB, England
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Reviews you can trust

75% Recommend
3.5 of 5 stars 39 reviews
Excellent
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By trip type
All (39)
[ Date ] [ Rating ]
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4 of 5 stars
New York City, New York
27 Oct 2009 | Trip type: Solo travel

I had missed my connection at the Bristol airport from the US to Spain and needed a place to stay, and in my stress, this hotel provided very comfortable accomodations. The hotel provided a shuttle to and from the airport, had a lovely restaurant with great service, and a comfortable and spacious room. While it was a bit pricey, it... more

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5 of 5 stars
Plymouth, United Kingdom
20 Oct 2009 | Trip type: Couples

We arrived at 3.45am expecting a night porter to give us keys to a room, but no, there was a duty receptionist who checked us in promptly and as the lift was out of order someone helped us to the room with our bags. We were told that check-out time was 12 noon but as we had arrived at such... more

Management response from
Manager14, General Manager

Thank you for taking the time to complete a review on Trip Advisor. It is always wonderful to read when we have succeeded in providing an experience that guests enjoy. We have recently focused on our breakfast offering and layout, so I am especially pleased that you enjoyed your breakfast. I shall pass on your comments to all the team...

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4 of 5 stars
Grays, Essex, England
12 Sep 2009 | Trip type: Couples

Stayed at the Holiday Inn Bristol Airport, had an excellent stay. Check-in was quick and efficient and staff were warm and welcoming. Our room was of the usual high standard we expect from this chain of hotels, modern, clean and well equipped. The breakfast was very good, the cooked breakfast was hot and nicely cooked with plenty of selection and... more

Management response from
Manager14, General Manager

Thank you for taking the time to complete a review for the Holiday Inn Bristol Airport. I am delighted to read you enjoyed your stay with us. We invest a lot of time and effort in ensuring our guests enjoy their stay, and is most satisfying to read when this hard work is recognised. Your comments regarding our team will...

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4 of 5 stars
Upper Maremma, Tuscany, 35km from Siena
5 Sep 2009 | Trip type: Couples

The hotel is nice, clean and roomy. The restaurant is a bit pricey but serves good food. The receptionists are professional and friendly. The only "complaint", even though not really a complaint, is that the hotel is not 2 miles but almost 4 to the airport. Now, this is just a minor thing if you don't need a taxi to... more

Management response from
Manager14, General Manager

Thank you for taking the time to complete a review on our hotel. Firstly, please allow me the opportunity to thank you for your positive feedback regarding our friendly team and the standard of cleanliness we pride ourselves on. Thank you for your comments regarding our location. We do advertise that we are situated 3 miles from the terminal building....

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4 of 5 stars
devon
10 Aug 2009 | Trip type: Couples

The service at reception and in the bar was pleasant and helpful. Our room was clean and the bed comfortable. No minibar but we don't use them anyway. The car had several spare parking spaces when we arrived, fairly late - unusual in an airport hotel! We arrived in a thunderstorm and decided to eat in, not expecting much following... more

Management response from
Manager14, General Manager

Tony, Thank you for your wonderful comments about our hotel. I always welcome feedback as it allows us the opportunity to recognise where we are meeting guest expectations and where we need to improve. Tripadvisor is a great way to assist us in doing that. It is a pleasure to read when we do get it right! So many thanks...

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2 of 5 stars
Lapa
28 Jun 2009 | Trip type: Business, Solo travel

I have never stayed in a Holiday Inn this BAD, not even in South America! The reception staff : incompetent and neither attentive nor friendly The room : not to the back, also requested days before arrival, windows cannot be opened, no minibar, not even a bottle of water! no working telephone after 3 complaints not even a shower cap... more

Management response from
HIBristolAirport, Front Office Manager

Dear Sir, Thank you for visiting Holiday Inn Bristol Airport, we are very sorry sorry to learn that you experienced problems during your stay. Guest satisfaction is of extreme importance to us and the fact that we have not met your expectations is a great disappointment to me. I would be grateful if you would contact me directly at the...

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3 of 5 stars
UK
14 May 2009 | Trip type: Business, Solo travel

Ok, so it is not right next to the Airport but not a lot is. The hotel is clean with friendly staff and decent room. What is not good is the food. We are in top notch rip of mode here! I had a car so was going to drive into Bristol for some food. I had a look at... more

Management response from
Manager14, General Manager

Sir/Madam, Thank you for taking the time to complete a review on our hotel. Firstly, please allow me the opportunity to thank you for your positive feedback regarding our friendly team and the standard of cleanliness we pride ourselves on. I was disappointed to read your comments regarding the quality of food you experienced during your stay. Please be assured...

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3 of 5 stars
Tilburg
7 Apr 2009 | Trip type: Business

This is just the typical business airport hotel. Nothing special just fine for a night. more

Management response from
HIBristolAirport, Reservations Manager

Thank you for taking the time to write a review about Holiday Inn Bristol Airport. We are delighted you enjoyed your business stay with us and we look forward to welcoming you back to the hotel in the future.

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4 of 5 stars
Devon
4 Apr 2009 | Trip type: Couples

We stayed here for two nights in March - one night before a flight to Dublin and one night on the way back. The hotel was fine for what we wanted. It is in a great location and we have no major complaints. The beds are perhaps a little soft and bouncy, and the food at the bar was OK,... more

Management response from
Manager14, Manager

Thank you for taking the time to write a review about the Holiday Inn Bristol Airport. I shall communicate your feedback regarding our facilities and service to the team at our next meeting. My team and I look forward to welcoming you once more to Holiday Inn Bristol Airport. Many thanks and kind regards, Sabrina Dowman-Silk General Manager

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5 of 5 stars
Malaga
24 Feb 2009 | Trip type: Couples

As an airport hotel this knocks spots of any other I've been to. Clean tidy room, large and well furnished. GOod bathroom. Very helpful reception staff. We didn't stay for breakfast. We arrived about 1am and they were excellent, offering us room service, and a friendly smile! I sent a quick email to advise we were delayed on our flight... more

Management response from
Manager14, Manager

Thank you for taking the time to write a review about the Holiday Inn Bristol Airport. Quality and Guest satisfaction is at the heart of what myself and my team strive to achieve. It is truly encouraging that we have met your expectations. I have communicated your positive remarks regarding the team and they appreciate your kind words. My team...

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Holiday Inn Bristol Airport Also Known As

  • Holiday Inn Bristol
  • Bristol Holiday Inn
Address: A38 Bridgewater Rd | Cowslip Green, Bristol BS40 5RB, England