Location is quite good but staff is horrible. Housekeeping kept on taking our towels whereas we hung them up to make sure they wouldnt be taken. Next thing was that when our towels were replaced they only put back on. Therefore, I called the reception and asked for an extra towel. After 45 minutes I went down to the reception... More

Enjoyed three night stay, excellent location, everything bright and clean, well appointed room with ensuite, Very good choice at breakfast, friendly staff. Our room was affected by what seemed to be air circulation noise which was quite obtrusive at night. We did ask about it at reception but if an engineer checked it (as was promised) during the day he... More

Had read other reviews and didnt have high hopes. However the hotel was spotless, beds comfy, good shower and a great price. Its a great location too right on waterfront at millenium square. Would imagine its noisy at weekends but despite being full it was really peaceful for 3 nights during the week.

Everything you need from a good budget hotel in the heart of Bristol. Close to everything you need. Rooms clean and tidy. External noise well controlled. Staff friendly and helpful. Buffet breakfast good value. Lots of local parking

We were very pleased and surprised at just how good this hotel was! I wouldn't even call it a "budget" hotel! We didn't eat or drink, we used the hotel as a base for a show in the harbour side and the location was perfect, it allowed us to pop to and from the show which was good as it... More

We arrived to check in with our 3 month old baby and were told no rooms were ready despite arriving after the specified check in time. We then had to wait an hour for a room. Their reason for the delay was they were putting us on the fourth floor so it would not be noisy. Whilst waiting we appreciated... More

Stayed here for one night as a buget type hotel.Very impressed...great location,clean,staff very helpful,breakfast was excellent with very good choice ...but the best bit was the bed it was soooo comfy The best nights sleep i have had in any hotel across the world!!!!....amazing really for a budget hotel in Bristol.10/10 would definately stay here again.

best location, nice and quite, clean and new hotel. best value for money and stay right in center and just got everything surrounded you with just few mins walk away. car park cost 12.50 for a day. overall satisfied and def come back again and recommend for other.

This hotel is "just" fine for a mid-to-low priced hotel in a town centre. It's a cookie-cutter chain hotel, with no character, once inside you could be at any ibis around the world. Anything extra will cost you, Internet, water etc. etc. theres no aircon. parking is ridiculously expensive around town centre, and although there's a rebate for guests using... More