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Redwood Hotel & Country Club


Hotel class 4.0 of 5
Beggar Bush Lane, Failand, Bristol BS8 3TG, England
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Reviews you can trust

54% Do not recommend
3.0 of 5 stars 49 reviews
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By trip type
All (49)
[ Date ] [ Rating ]
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2 of 5 stars
UK
17 Nov 2009 | Trip type: Business

I stayed here for a week on a training course - very hit and miss. The first room I had was not entirely clean and the toilet float mechanism was broken - on complaining I was moved to a second room by a very obliging member of staff - in the second room the window wouldn't open, but was not... more

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3 of 5 stars
London
16 Nov 2009 | Trip type: Business

On the plus side, the refurbished "Executive Rooms" are spacious, well furnished and quiet. The gym facilities are extensive (in the adjacent club building) and the restaurant food was competent, though not exceptional. (They'll do you a deal of £20 for a 3 course dinner when pre-booking). One serious problem is that some rooms clearly have a problem with very... more

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5 of 5 stars
Taunton
15 Nov 2009 | Trip type: Couples

This hotel is like a mini holiday resort on the outskirts of Bristol. It has a leisure club with sports facilities,an indoor swimming pool as well as outdoor pools in the grounds. The location is brilliant as it is close to the city (just a short drive across the Clifton suspension bridge) and we also found some great walks direct... more

Management response from
Deputy Manager, Deputy Manager

Thank you for your kind words, they were very warmly received by the team here at Redwood.

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5 of 5 stars
milton keynes
13 Nov 2009 | Trip type: Family

My family and friends really enjoyed the stay over the weekend of 6/7th November for a birthday treat. The rooms were excellent, large, comfortable & refurbished. We had a sit down meal Saturday and also bar snacks. All food was very good. No complaints. Staff were very obliging. Location was quiet. Full use of facilities at Country Club, swimming ,sauna... more

Management response from
Deputy Manager, Deputy Manager

Thank you for your feedback. I'm pleased that you and your party enjoyed your stay with us. It is always nice to hear that we have got things right. I have passed on your food compliments to our chef.

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4 of 5 stars
Theale
11 Nov 2009 | Trip type: Friends getaway

This hotel was not glamourous but was perfectly welcoming and charming. I really enjoyed my stay here. I could not fault the staff, their hospitality was above average. The location was ideal for what we wanted. A short taxi journey from Bristol centre. more

Management response from
Deputy Manager, Deputy Manager

Thank you very much for your review.

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5 of 5 stars
Hampshire
10 Nov 2009 | Trip type: Couples

We stayed at the Redwood Hotel and thought it was excellent value for money. The hotel was spotless throughout and all the staff we met extremely friendly and helpful. The service and food in the hotel restaurant was superb. I would recommend this hotel and we will definitely be staying here again. more

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4 of 5 stars
Glos, UK
10 Nov 2009 | Trip type: Business, Solo travel

Lovely and quiet, I had a great nights sleep. Breakfast the following was fresh and hot. I would come back again. more

Management response from
Deputy Manager, Deputy Manager

Thank you for your review. I'm pleased you enjoyed your stay.

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5 of 5 stars
Rugby
8 Nov 2009 | Trip type: Family

Having read the somewhat mixed reviews on here AFTER booking for a party of eleven adults and three under 7's, I have to say that I am not sure if the people who didn't like the hotel were actually here! We all arrived in Friday night, some of us in time to watch the superb FREE firework display at the... more

Management response from
Deputy Manager, Deputy Manager

Thank you for your review. I am pleased that you and your group enjoyed your stay here at Redwood. Your comments concerning the team here were well received, thank you.

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2 of 5 stars
West Yorkshire
5 Nov 2009 | Trip type: Business

Place isn't clean at all there were dead flies in the light shades and carpets and furnishings have all seen better days. Meals are extremely expensive for what you get and then on top of that they want a further £15.95 per person for breakfast!!! Ludicrous! Definitely wouldn't want to stay here again. more

Management response from
Deputy Manager, Deputy Manager

Thank you for your feedback. My apologies that your stay did not meet with your expectations. I have taken up your points concerning bedroom cleanliness with my housekeeping team. The hotel has an ongoing refurbishment plan which includes bedrooms, corridors, and leisure facilities. I am currently reviewing all of the Food and Beverage offerings available at Redwood, which includes our...

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5 of 5 stars
Devon
15 Sep 2009 | Trip type: Family

we stayed at the redwood as part of a deal with 15 nights parking included as we were flying to spain from bristol airport , we got a superb , clean room , parking for 15 nights and return airport transfers via taxi all for £115 !!!!!.the staff and service were all spot on , we ate at the hotel... more

Management response from
Deputy Manager, Deputy Manager

Thank you for your feedback. We regularly have special offers available, I hope to see you again.

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Redwood Hotel & Country Club Also Known As

  • Redwood Hotel Country
Address: Beggar Bush Lane, Failand, Bristol BS8 3TG, England
Bristol hotels Redwood Hotel & Country Club
3.0/5.0
49