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Redwood Hotel & Country Club

4.0 of 5
Beggar Bush Lane, Failand, Bristol BS8 3TG, England (Formerly Brook Redwood Hotel )
Hotel amenities
Redwood Hotel & Country Club
Ranked #49 of 93 hotels in Bristol
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265 reviews from our community

Traveller rating
    41
    71
    68
    48
    37
See reviews for
Families
36
 
Couples
96
 
Solo
20
 
Business
55
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Colchester, United Kingdom
1 review
2 of 5 stars Reviewed 17 May 2013 NEW

I stayed here for one night on business, as the meeting i was speaking at was here the next day, I thought I would use it. In hindsight, i should have made an effort and looked elsewhere! The staff are all pleasant enough, but the hotel is tired and not very clean. I was in a groundfloor wing and there... More

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Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

Was booked in by a customer i was visiting. In Countryside near Bristol. OK public areas but the whole place feels like it is in a 3rd life. Looks like it may have been a boarding school, old age home, ??? and is now a hotel. Restaurant was OK. Service efficient. Left feeling as if I had visited an old... More

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Mark W, General Manager at Redwood Hotel & Country Club, responded to this review
16 May 2013

Thank you for your recent review,with regards to the of the hotel, the oldest part of the building (the restaurant) formed the Summer House of Ashton Court Estate 1896. This was sold to become a Country Club, which is when the leisure side of the building was added. The property was then sold again, which is when the accommodation block... More

Southall, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 14 May 2013 NEW

I bought 2 vouchers from wowcher. Stayed with my husband and gifted the other one to my sister. We reached there to check in and we were told that the rooms weren't ready. Waited 40min to check in and still had to wait in a queue has the receptionist was alone, heard him ask for help but no one come....... More

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honiton
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4 of 5 stars Reviewed 14 May 2013 NEW

It was with some trepidation we went for our one night Groupon stay at the Redwood, reading all the negative reviews we were expecting the worst!!But we were pleasantly suprised, yes parts are tatty and tired, but the staff are superb, when i said i was on a special diet the chef came to see how he could help me,... More

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Mark W, General Manager at Redwood Hotel & Country Club, responded to this review
16 May 2013

Thank you for taking the time to write your review. I would like to take this opportunity to thank you for all your kind comments. I have passed them on to the Heads of department who were instrumental in the success of your stay with us. Once again we are grateful for your feedback as this is the most effective... More

Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 13 May 2013 NEW

As a teenager growing up in the Bristol area, I always used to think of Redwood Lodge as being "a bit posh" and a very smart place to go. Indeed, my wife grew up on that side of town and thought the same of it. Now we are both in our early 40s and had the opportunity to stay there... More

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Praze-An-Beeble, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 13 May 2013 NEW

We booked this hotel as part of a deal including car parking for 4 days and transfers to Bristol airport and 1 night stay for 2 on the return. We had seen a lot of negative reviewing on Tripadvisor after we booked and at one point were considering going elsewhere.However, we stayed with the booking and I must say that... More

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Barry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2013 NEW

I stayed with my mother. We used a groupon voucher. The Hotel is going through a change of hands. Some of the facilities were a little tired, ie, swimming pool and changing room. However the sauna and steam room were available in the other changing rooms which were of a higher classification. We chose ideal times to swim as no... More

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LONDON
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 11 May 2013 NEW

My sister-in-law & I went to this hotel after getting a Groupon voucher & just as many other reviewers commented it is not worth paying 'full price'. At a special rate I guess it is acceptable. I have stayed in hotels worthy of the rate this hotel is charging & I have to say I could not justify paying the... More

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Wales
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 9 May 2013

My Husband and I stayed one night on a "Groupon" deal the first week of May. The leisure facilities were poor with steam room and sauna poolside closed. The pool was taken over with "childrens swimming lessons" so were unable to swim. The water was very cloudy so was unable to see other swimmers through goggles! The rooms were OK... More

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Mark W, General Manager at Redwood Hotel & Country Club, responded to this review
11 May 2013

Thank you for taking the time to review your recent stay with us. I can confirm the pool sauna and steam rooms were closed due to a number parts required to get both rooms operational were not delivered. Since your stay the swimming pool plant rooms have received an inspection serviced and the pool is Crystal clear. Changing rooms painted... More

Hazlemere
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed on a Groupon. Was a great bargain, but would not stay there for full price. It is a bit tired, I realise there are upgrades going on.. so I guess wait and see. Brill location, but watch out for the rip off taxi drivers from Clifton or Bristol. It cost me £15 from Clifton at 10pm... I walked it... More

Was this review helpful? Yes 1
Mark W, General Manager at Redwood Hotel & Country Club, responded to this review
8 May 2013

I would like to take this opportunity to thank you for all your kind comments. I have passed them on to the Heads of department who were instrumental in the success of your stay with us. Once again we are grateful for your feedback as this is the most effective tool to maintain and improve our business. I look forward... More

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Hotel Summarization (Beta)

What travellers say

  • Swimming pool(10)
  • Leisure facilities(9)
  • Ground floor(5)
  • Very good(5)
  • Staff were helpful(3)

Additional Information about Redwood Hotel & Country Club

Address: Beggar Bush Lane, Failand, Bristol BS8 3TG, England (Formerly Brook Redwood Hotel )
Region: United Kingdom > England > Bristol
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#13 Luxury Hotels in Bristol
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
On the edge of Bristol in 16 acres of woodland and countryside, the Brook Redwood Hotel and Country Club features a 130-seat cinema, 3 swimming pools and ample free parking. The rooms have flat-screen TVs and free Wi-Fi. Brook Redwood Hotel has 1 indoor pool and 2 outdoor pools. There is also a sauna and steam room, along with 5 tennis courts and 7 squash courts. Hotel Rooms: 112. ... more   less 
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Also Known As:
Brook Redwood Hotel And Country Club
Redwood Hotel Country

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Redwood Hotel & Country Club
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