We travelled in a group of 12 females with 4 of us in each room for a Hen weekend staying 2 nights, Friday and Saturday. Check in was easy and unhurried. Reception staff were friendly and helpful. Two of the rooms had towels for two people instead of four. We advised the staff of this on reception. Had a spot... more

I liked it overall except for the staff, some of whom were not very friendly. Some were smiling but were quite bitter in their attitude while others were not even smiling. Pretty disappointed. Rooms are nice but could have been better for a hotel of this standard. The only reason I would recommend this hotel to someone is the location.... more

The location of the hotel is good. In the middle of town and just above the train station. Breakfast is very good, especially if you get there early and get the pastries when they're still fresh. My room was quite basic. The size was ok, but the bathroom could have been in better shape. The worst thing about the hotel... more

we had booked 7 rooms for a family wedding in cambridge ,upon arrival at the hotel it was clear that the reception staff had problems with our booking,although we had all the correct paperwork and it was paid well in advance.guests were given wrong rooms and not booked in for breakfast,fridge in one room not working,And while we were out... more

The checkin was stressful we booked 7 rooms ,ALL had problems checking in we didn't get the ajoining rooms for the childrenand A elderlyperson .While on returning to the hotel after a day out,we found luggage & medication in our room belonging to some other guest (not our family) WE were OFFERED A BOTTLE OF WINE AS AN APPOLOGY ,BUT... more

Very nice hotel and very friendly staff. Location is near the main street of restaurants and pubs. Good restaurants include Asia (Indian & Thai fusion) and Anatolia (Turkish). High speed internet available in the room, but its billed through Cloud - not the hotel. more

Have stayed in this hotel many times years ago, and it has always been excellent. Stayed one night in July and was really disappointed. The rooms are tired, mini bar with just a couple of cans of coke and juice in it, bedding, carpets and curtains the same from years ago and looking very worn. The bathroom had mould in... more

Expected the Ritz, got an over-priced low end Travelodge. Very expensive and not worth the money. Under the impression it's top of the chain's list for refurbishment, terrible mattress, carpet didn't line up with the walls, bathroom dire and terrible showerhead no better than a dribble, spa facilities were frugale and out of service. In addition to the £147 a... more

Having read mixed reviews about this hotel, we were pleased to find that rooms were clean and comfortable, breakfasts were very good and the staff were very friendly and professional. Hotel is in a great position in the middle of the city. We were attending a wedding so date was not flexible and had to pay the normal room rate... more