We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Cambridge Hotel

3.0 of 5
Trumpington Street, Cambridge CB2 1PY, England
Hotel amenities
Royal Cambridge Hotel
Ranked #22 of 32 hotels in Cambridge
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

251 reviews from our community

    Trip type
Traveller rating
    12
    56
    75
    61
    47
Date Rating
Hamilton, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2013 NEW

This hotel is tired, drab, dated. Room was tiny, couldn't open door fully as it hit the end of bed. Lift was out of order entire 4 day stay. Bathroom was very dated, and grubby. Iron I was given ruined my shirt. Positives I can give are staff, they were all fine, breakfast not bad and bed was very comfy... More

Was this review helpful? Yes
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

Apologies if I have spelt your name incorrectly! Having been the subject of habitual bad customer service, it was a breath of fresh air to find someone with genuine warmth and interest in the customer experience. My children and I are grateful for your time and small kindnesses and want to thank you for adding to my daughter's special 18th... More

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. We do pride ourselves on the level of service and how attentive the whole team are when dealing with our guests. I encourage the team to read Trip Advisor reviews and Anchalika was smiling all day with being named in such high regard. Thank... More

uk
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

I booked very last minute when I had an issue at another hotel I'd booked. It was late at night and I just wanted to get somewhere and sleep! The receptionist booked me in very quickly and helped organise room service quickly as the kitchen was about to close. The decor of the hotel is very old fashioned; dark wood,... More

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. We do pride ourselves on the level of service and how attentive the whole team are when dealing with our guests. We are planning for the small shortfalls in terms of some of the furnishings to be replaced when the refurbishment project takes off.... More

Nottingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 17 May 2013

We decided this hotel was worth 4 spots because of its location and our enjoyment staying there. It's a stones throw from the Fitzwilliam Museum and a pleasant stroll into town, coming in from a good direction to take in Kings College. The car park at the back was a boon, and a key factor in our booking there. The... More

Was this review helpful? Yes
See 2 more reviews by Nosliwoj for Cambridge
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. We do pride ourselves on the level of service and how attentive the whole team are when dealing with our guests. We are planning for the small shortfalls in terms of some of the furnishings to be replaced when the refurbishment project takes off.... More

Stafford
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 15 May 2013

All staff welcoming and helpful. OK, rooms need updating but are large and functional. Food fine, bearing in mind they coped with a group of 22. Unless you sleep anywhere, would advise avoiding the rooms overlooking Trumpington Road - noisy and too hot. Despite it being 'degree' weekend, reception managed a room change with a smile!

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. We do pride ourselves on the level of service and how attentive the whole team are when dealing with our guests. I do hope yourself and the rest of your group enjoyed Cambridge enough for us to be able to welcome back in the... More

UK
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 14 May 2013

Yes, the hotel is tired and requires renovation. It is OK because the bedroom was spacious, the bed comfortable, the bathroom functional, the breakfast fine, and there is free wifi. And all the staff were friendly and professional. And there is free car parking. It is tired but OK; it depends on your expectations.

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. We do pride ourselves on the level of service and how attentive the whole team are when dealing with our guests. I am pleased to see that the work that we are carrying out to raise the standards are being recognised. We are planning... More

Scotland
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013

found this hotel very disappointing. The decor seemed tired and in need of freshening. Room was an adequate size and facilities were adequate, however bed was very uncomfortable and walls wafer thin allowing me to hear everything in next door room which was not a pleasant experience. Shower was too hot even at the lowest setting. The food at breakfast... More

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Dear Reviewer Let me first apologise for the disappointment that you felt from your stay. As we take all comments as an opportunity to improve the product and service that we offer at the Royal Cambridge Hotel I would also like to Thank you for the comments. The hotel is due a full refurbishment program. During which we will address... More

Travellers are raving about these Cambridge hotels

The Varsity Hotel & Spa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1845634?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Premier Inn Cambridge - A14 J32
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1478663?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Nobleo Apartments
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1656437?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Worth House
5 of 5 stars
Show Prices ABS:HotelCheckRates-d624158?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Alington House
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1737464?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Cambridge
1 review
4 of 5 stars Reviewed 14 May 2013

We visit Cambridge annually and on most occasions stay at the Royal Cambridge. It is fairly central and is easy to access. The rooms are quite spacious, clean and comfortable. We appreciate the ease of parking. The outstanding feature of the hotel from our point-of-view is the quality of service. Everyone is friendly, polite and keen that we have a... More

Was this review helpful? Yes

Review collected in partnership with Easytobook.com

Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. We do pride ourselves on the level of service and how attentive the whole team are when dealing with our guests. I am pleased to see that the work that we are carrying out to raise the standards are being recognised. I encourage the... More

Laufen, Switzerland
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013

I stayed at the Royal Cambridge in May 2013. I was very pleased by the friendliness of the staff, the cleanlines of the room (I always cleain drawers and desks in hotels (sorry) and there was not a hint of dust anywhere), and the location of the hotel. Despite having a room overlooking the road, I could sleep with an... More

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your comments and we look forward to welcoming you back in the future. The hotel is in need of additional work with regards to the furnishings which we are planning for the near future with a refurbishment plan. I am pleased to see that the work that we are carrying out to raise the standards are being... More

1 review
2 of 5 stars Reviewed 12 May 2013 via mobile

arrived late to nobody behind the desk. Breakfast was included with the price of the room, however it only started at 0700, which meant that we missed it as had to leave for work, the one day we did manage to sit down for breakfast it took so long to get served we had to get up and leave before... More

Was this review helpful? Yes
Barry F, Manager at Royal Cambridge Hotel, responded to this review
23 May 2013

Thank you for your recent stay and leaving comments with regards it. The hotel is due a full refurbishment which is being held up by the landlords of the building. We have started to do some work in the hotel with redecorating the bedrooms. All of the areas that you have mentioned are planned to be renewed when the hotel... More

The Lensfield
Great value on a similar hotel
Cambridge, Cambridgeshire
3.5 of 5 stars 115 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Cambridge
Family-friendly
Hotel Felix
Hotel Felix 4.0 of 5 stars 411 reviews
Romantic
The Sheene Mill Restaurant & Hotel
The Sheene Mill Restaurant & Hot... 4.0 of 5 stars 66 reviews
Luxury
Premier Inn Cambridge - A14 J32
Premier Inn Cambridge - A14 J32 4.5 of 5 stars 433 reviews
Near the beach
Holiday Inn Express Cambridge
Holiday Inn Express Cambridge 3.5 of 5 stars 221 reviews
Show Prices ABS:HotelCheckRates-d273289?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d313737?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1478663?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d291602?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Cambridge hotels
The Lensfield 3.5 of 5 stars 115 reviews BEST WESTERN PLUS The Gonville H... 4.0 of 5 stars 417 reviews Regent Hotel 4.0 of 5 stars 138 reviews University Arms Hotel 3.0 of 5 stars 625 reviews
Show Prices ABS:HotelCheckRates-d193383?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192791?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d211008?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d191754?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 32 hotels in Cambridge, ranked by popularity

Been to Royal Cambridge Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Royal Cambridge Hotel

Also Known As:
Royal Hotel Cambridge
Cambridge Royal Hotel
Address: Trumpington Street, Cambridge CB2 1PY, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Business Centre Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #22 of 32 hotels in Cambridge
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Venere, Travelocity, Tingo and Priceline so you can book your Royal Cambridge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Royal Cambridge Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Royal Cambridge Hotel
See lowest price for your stay* (from our partners)
Show Prices