Stayed for one night here, glad it wasn't more. No kettle in room despite their being a drinks tray. Asked at reception for one - there wasn't one available. Room was tiny, wall paper peeling off and boiling hot. Radiators on constantly. Shower was hard to turn on but impossible to turn off, I tried to call reception but no... more

this place is in need of a serious upgrade bedcovers stained dirty shower looks ok from outside but wait till you go in shocking more

Exellent budget hotel close to the city centre clean rooms limited service but you can use the sister hotel the Dene across the street which seves great food and has a lovley bar. Staff are very friendly and you are well looked after. more

Not made to feel very welcome when arrived. You supposedly book over the internet and enter all your payment details. Don't be fooled. You get there and then they require your card to pay. Which I suppose is OK if you bring a credit card with you! Shame they don't tell you this. The rooms are very basic, very small... more

Stayed at this hotel for one night in July 2008. The young lad on reception gave us a very cool reception on arrival and must have grunted a total of four words throughout our entire checking in procedure. The room was ok, apart from the thin walls and un-soundproofed connecting door to the adjacent room which resulted in us being... more

Generally hotel OK and better than anticipated given previous reviews. Liked biscuits in room and convenient location for city. Also free parking. Generally clean and comfortable. Didn't like thin walls. Bit souless. more

My husband and I were travelling from Spain to Chester for 8 days. We booked a room at Comfort Inn. When our booking was confirmed we emailed the hotel directly stating that as I was disabled, I would need a room with easy access and a room with a "walk in" shower, that is not over the bath. We received... more

This was the third time that we have stayed at the Comfort Inn in Chester. This Hotel is located on the Hoole Road going into Chester. The staff at the hotel are always friendly and nice. The rooms have always been on the smaller size, but never too small, usually having a desk and armchair. I generally find that the... more

I first booked a double en suite room for one night at the Comfort Inn Chester for 40 pounds a night. When I decided to change my plans and stay one night earlier, I was told there is a two night minimum stay when you arrive on a Saturday and I was not able to amend my reservation. So I... more