We arrived at the Comfort in and from the outside it looks really well kept. Inside is very dated and in need of decoration. All the staff were very polite upon arrival and throughout our stay. I had booked for a double room for my boyfriend and I. We were in room 110 which was a ground floor room, relatively... More

We paid 45GBP per night for a double room. This is what you need to know: Positive: * friendly and helpful staff, who will help with providing plates etc. for takeaways, will advise and inform, will call taxis, etc. * telephone in room * ample, and free, parking * reasonable location on a main road Negative: * internet, although advertised... More

I understand this is a budget hotel...and this is what we wanted for the 2 nights we stayed, but it is very run down. Most uncomfy bed ever!! The noise in the hotel was horrendous, not only from people staying and partying (not the hotels fault that!) but workmen, maintenance man starting drilling outside the room at 8am!!! Hotel is... More

Turned up, nice looking hotel in nice grounds. Inside was a little dated, but acceptably clean. So after dumping the bags, headded off to the city centre happy. (when there were very few people in the hotel). Came back around 11pm, and slept for around 3 hours no problem, (the next door rooms must have been empty at that time).... More

A run down and cheerless establishment. Worn out decor, dirty rooms, mouldy showers, stained sheets and lumpy mattresses. The walls have no sound insulating properties whatsoever; be warned that if you stay here you will be fully aware of every cough, conversation and activity in adjacent rooms. Avoid this hotel. More

If you are wanting a luxurious hotel then this is not the one for you. It stands in a good location, only a 10-15min walk into the centre of Chester, and the outside of the building is very attractive. The problem inside is that although it is clean , the furnishings are starting to look a bit tired and the... More

Very helpful night staff as I arrived around 1.00am. Worst part of the room apart from dirty carpet and walls was the quality of bed, the mattress springs left there marks to keep reminding me never to go there again. Continental breakfast lacked choice and morning staff gave the impression of 'eat quickly we want to wash up' !! More

We have just returned from 2 nights at the above hotel. I can honestly say that it is in desperate need of renovation. The room was tired and in need of re-decoration. the bathroom door would not close as the latch and lock did not work and there were no curtains or blinds at the window. The room itself was... More

Please, Please don't stay here this so called hotel is dirty and unkept the rooms they sent us to had drink ??? stains up the walls the carpet had gods knows how many dirty marks on it. The bathroom shower curtain must have been many years old the shower tiles had mould all round the rim of the shower, my... More