Not happy at all! - We stayed here for one night for our friend's wedding in June 2008. The venue was nice, as was the wedding ceremony, the meal and the evening reception. HOWEVER - We were incredibly disappointed with Rowton Hall when we came to check out the following morning, after they double charged us for the room, an... more

We held our wedding at Rowton Hall last year. And whilst we had a wonderful day there were several things that were just not up to standard. We had understood that the whole hotel would be available to guests, however many of our guests were told they could not use the main bar to buy drinks, and there were not... more

This was the worst hotel ive ever stayed in. The service and the hotel are in need of drastic changes. We suffered food poisoning after a meal in the restaurant and were room bound for most of our stay, this was reported to Mr. Ohair the restaurant manager who did not do anything at all to help us, except offer... more

I booked a one night stay at this hotel after experiencing the wonderful setting and food at a celebratory lunch with my aunt and partner. On arrival I was made very welcome by the friendly and efficient staff. In fact their friendliness and efficiency persisted throughout my stay and certainly added something very special to my all too short visit.... more

It's difficult to know where to start! Rowton Hall purports itself to be a luxury hotel but I have had better service on a motorway Travel Lodge! We arrived in our room to find absolutely no guest information whatsoever, upon telephoning reception we were told to come and collect the same for ourselves - nice start. As we were tired... more

We have wanted to visit Chester for a while and thought that we would do this in style by booking into a 5* Country House Hotel Rowton Hall Chester. This Hotel looked Beautiful in the brochure and when I had called up to book, the hotel Staff were very helpful. I was Very excited at the fact that they had... more

have just returned from a stay at this hotel. we booked via laterooms and on arrival enquired about an upgrade and were upgraded to a suite with a fantastic living area with a plasma screen TV, a four poster bed and an en suite with a separate shower and bath. We ate in the hotel on the Friday evening and... more

We stayed 2 days at Rowton Hall in Chester, found staff in day spar very unhelpful when I wanted to book my partner in for some treatments, I was greeted by a young girl that smelt strongly of booze (but it was a Saturday morning) and to be honest the spar doesn’t look as nice as the brochure and looked... more

This was a very pleasant surprise. We booked last minute and got a fantastic rate. We did not eat in the hotel in the evening but had a lovely feshly cooked breakfast. Our room was lovely, newly refurbished and our little boy slept in the dressing room area which gave us a little bit of privacy. he thought it was... more