We arrived at the hotel and was warmly greeted with a hot cookie. The reception was very modern. We were shown to our suite. The suite was lovely, very big modern room. Very very clean, bathroom was spacious and had a walk in shower and bath. You could listen to the tv in the bath as there were speakers in... more

We've stayed here twice now - both before and after it changed names to DoubleTree by Hilton. Both stays were perfect and exactly what you'd expect from a somewhat secluded large hotel just outside Chesters city centre. Both times we've stayed here was a result of finding a special deal on the internet. I guess you could call that the... more

The more recent reviews I found surprising. My friends and myself had spent many years as business travellers (almost lived in hotels) so it was a pleasant escape having finally put work behind us to meet up for leisure. Having spent so much time in hotels not one of us could find fault with this hotel. The staff were the... more

This was my 3rd stay, the 1st was the best before it changed from Hoole Hall to The Double Tree by Hilton. My latest experience was far from satisfactory. Please note, you will be a priority if you are in a wedding party, if like me, you are staying as part of a leisure weekend, you will be neglected. All... more

I was genuinely excited about staying at the Doubletree having stayed at many of its counterparts in the US. Plus, I liked what I had read and seen on here and other websites. We arrived late Friday night and were welcomed warmly by the staff, especially the jovial porter. We had booked a cheap advance rate and were given what... more

Upon arrival, our first impressions were 'wow'. Beautiful setting and very posh. Felt slightly out of place/underdressed once inside though, as most people were in suits. We were welcomed with a delicious warm cookie. As soon as we entered the room we were more than impressed. Large kingsize bed, plazma wall mounted tv screen, beautiful bathroom and very clean. We... more

I was looking forward to staying at this hotel as generally the reviews were ok and it looked good on the website. However, I think that I was very unlucky with the room that I was allocated as I experienced problem after problem. Staff tried to resolve issues as they came up but in reality the problems were not actually... more

well the rooms are tremendous. Plasma tvs with full digital service and Sky channels including sports 1,2,3, Extra. The front desk staff have upped their game but the bar, restaurant and room service still make Fawlty Towers feel like the Ritz. Room rates are still low and when the spa opens in November it will be hard to beat in... more

'We stayed for 3 nights at the doubletree with small children.Upon arrival we were given cookies. we had booked a junior suite and were pleasantly surprised there were a large queen bed, a large sofa bed and two bathrooms, one of which had a walk in shower. bathrobes, slippers, face cream, mouthwash, was an excellant addition.This hotel has been refubished... more