Stayed for one night, last minute trip to Chester. As most of the hotels were full I booked the Dene. It had one twin room left so I took a chance before I had read reviews on Trip Advisor. Helen the manager was friendly and polite even though it looked like she was working round the clock.(staff shortage)?? I had... More

I only stayed here one night with my boyfriend and it was a fair price for somewhere to put your head down. We chose this hotel for its proximity to the motorway as we had somewhere else to be around Chester. The lady on reception was very nice and we decided to pay the £4.95 each for breakfast in the... More

Loved my 1 night stay here at this hotel, staff was friendly, room was very, very nice and warm, very clean/tidy room and bathroom, extremely comfy bed with nice thick pillows. Shower wasn't working very well but other than that everything was perfect! I also enjoyed the lovely breakfast the next day. Would advise this hotel to anyone and would... More

My husband and I stayed two nights, I agree with others observations, room cold, walls thin, pillows thin and so noisy I did not sleep very well at all. In fact the last night the fire alarm went off twice at 5:30 in the morning! I was ready to pack and check out at this stage! The room although was... More

I wouldn't stay here again, not worth the cost of what we paid at all! We stayed in a 'newly re-furbished' room but it was really basic, cold and noisey. The heating only works when you have the key in the slot (which isn't good when it's cold and icey/snowy outside and you want to go out for food and... More

I stayed with the lads over the festive period at The Dene Hotel upon arrival was welcomed by the pleasant lass on reception she advised me of our rooms and answered any questions, told us where was best for a good night in town centre which was down the road, when we came back down for a drink it was... More

Room absolutely freezing, apparently heating comes on at 5pm for a couple of hours and again at 6.30 pm. Room booked was supposedly renovated but looked as though the work had been done by cowboys. Bathroom light didn't work, nor did telephone. ONe curtain about 4 inches shorter than other so people in rooms opposite could see in. Toilet had... More

i booked an overnight stay here for a surprise treat for my overworked hubby with our little toddler last week for one night whilst we visited the zoo and main attractions. i was a little apprehensive having read the reviews but called the hotel whom reassured me they'd do all they could to locate us away from the renovations. on... More

Omg! What can I say about this place but awful! No water in bathroom, holes in walls, windows full of condensation and the room itself, well it would of been warmer in an lgloo! DO NOT BOOK THIS HOVEL