We found the location of the hotel really good, especially if you were planning a trip to the races! Park and ride 2 minutes away, £1.70 return and 5mins from the town. Taxis were only £5 into town at night. Didn't eat in the hotel as grudged paying £9 for tea and toast as thats all we eat at breakfast.... more

we took our 2 grandchildren for the weekend we included chester zoo in the package the hotel it self was faultless lovley big room,and clean The staff was friendly But the resturant was terrible service the food was good when you got it the grand children got thier cold food 45 min before us on the first night and the... more

I stayed at the Holiday Inn with my cousin and our two teenage daughters. We had two shopping days (Cheshire Oaks and Chester itself) and the location of the hotel was perfect for both. Their is a park and ride opposite the hotel which costs £1.70 per adult (children under 16 free) and takes you right into the centre of... more

i do not normally spend time writing reviews about hotels but having looked at some of the prevous reviews i felt i had to put accross my experience. the overall appearance of the hotel is not great but i put that to the back of my mind, i have to say that for a hotel that claims that it has... more

We read the many negatives reviews after booking the hotel so were not sure what to expect. Our room was clean and spacious and met our requirements for a one night stay. The pool was a bonus and the staff were very friendly. We're hoping to see more of Chester and would certainly return to this hotel. more

My wife and i both thought the hotel was good value. We stayed two nights b+b with a bottle of wine included in the offer. The room, bed and bed linnen were clean and a good size and comfortable. We had a mini fridge( which not every hotel has), along with the usuall tea /coffee, iron / board, hairdryer facilitys.... more

Having read the last few reviews of this hotel on this site, I was a bit apprehensive about having booked a last minute weekend break here, despite having got a really good 'two nights for the price of one' deal. But we were pleasantly surprised. The exterior of the hotel is a bit tired looking, and we had to go... more

Compared to other Holiday Inns that I have stayed at this one rated low. I was very disappointed with the overall cleanliness of the hotel, and the food and drink prices. On the face of it the restaurant menu appeared good, sadly they could not deliver with the quality of the food and over enflated prices £17.00 for steak and... more

The hotel was in urgent need of refurbishment. One guest suffered 160 bed bug bites and the room had to be fumigated. The food was of a poor quality and the service was slow. The bar prices were over inflated not consistent with the low quality of the hotel. more