I did think about calling this review - the good (nearly all) the lack of bad, and the ugly-my word the hotel is visually unappealing as you drive up to it! Like a few who have given the hotel a positive review over recent times, having read a few of the negative comments I had one or two second thoughts... more

We have stayed in many Holiday Inns in US, Australia and UK before and Chester South is adequate but not up to their usual standard. We had a ground floor family executive room. Good points : -Front desk staff were efficient. -Double bed was comfortable and clean. -Bathroom was clean - power shower was modern and good. -Windows open (rare... more

Me and my boyfriend have just spent a two night weekend at this hotel which is placed close to Chester city centre. After reading some of the more recent reviews were we apprehensive about what to expect from this hotel. On arrival the receptionist was very pleasant and friendly. Our room was warm, spacious and clean with all amenities requires... more

I stayed at the Holiday Inn Chester South for 2 nights in February 2008. Things started badly when we arrived and found that we had been booked into a twin room rather than a double and upon querying this with reception was told that there were no other double rooms available at the hotel for the duration of our stay.... more

I dropped in on this hotel as I was miles away from home and tired from driving all day. My partner and I were very disappointed. If it hadn't have been so late in the evening we would have gone to another hotel. On arrival we did the necessary at reception to book in and went to our room. On... more

This hotel is well situated for a stopover on a journey and we have used it as such twice. It is a slightly aging building mostly on ground floor level with the restaurant on the first floor. Rooms are clean and quite well appointed but not sparkly new! Staff are generally friendly and helpful and we were pleased to find... more

Pros: Good location for motorway network, good parking, easy drive into Chester. Good size family room. Good leisure centre. Cons: Overflowing skip on carpark (for at least four days - entire stay), 'Room service' used trays/crockery left outside rooms thorughout day. Several basic food problems in restaurant (sweet whipped cream given instead of sour cream with tortillas etc, uncooked pre-formed... more

Exceptional service form Reception staff despite my same-day Priority Club booking. Friendly and very efficient . Hotel has been upgraded better than many UK Holiday Inns. Great breakfast and hotel is well situated south of the City (about 10 minutes by car) more

Having read other people's negative comments about this hotel on Trip Advisor we were determined to keep an open mind. On arrival, (Friday evening) check in was prompt and efficient, the executive room allocated on the second floor was clean, spacious and well furnished. The building is on two floors with no lift, resulting in the rooms being 'spread out',... more