February half term my daughter and I visted Chester Zoo (fantastic!) and decided to relax overnight in a hotel (reputedly 4 star) with leisure facilites to complete the trip. Never in my life have I slept in such a filthy room - ground floor - I cant imagine how the stains ended up on the wall or around the bathroom... More

Stayed there for an overnight stay. Extremely friendly receptionist and helpful attendant at the gym, pool seemed quite big, gym machines not plentiful but fairly well equipped. Breakfast was the best part, with lots of choice and very fresh fruit to redeem the fried breakfast! The room itself though was a let down, very worn, not super clean if you... More

We found the hotel to be of a good standard. Fairly good value for money, we did not have dinner in the hotel but the breakfast was of a good standard, (bread rolls were a bit stale but thats about it) and we were happy. The room was great, room numbers a bit confusing though and not in order like... More

I stayed here for two nights on 3/4 Feb 2012. I found the rooms to be of a good standard and the staff more than helpful with regards anything we asked for. We had a problem with the iron in our room and a replacement was sent within 5 minutes of us phoning down. The hotel was under going some... More

I wasn't sure what to expect when I drove up to the mercure hotel as from the outside it didn't give anything away but once I entered into the lobby of the hotel I was pleasantly suprised. The lobby was warm and the staff was very welcoming. Booking in was a nice experience because we were offered the use of... More

Decided to go somewere on a weekend with my partner as we had no work for 3 days, Arrived in Chester with no hotel, just went to the library and booked this hotel due to the low cost and it having a pool and gym. Overall an excellent weekend, the staff were very helpful, the rooms were comfortable. We did... More

We stayed at the Mercure Chester for one night. We found the hotel staff to be very helpfull and polite. The hotel itself is very clean and tidy with modern interior throughout. This is the second time we have stayed and we would not hesitate to stay again. The only thing i would mention is that although the stay itself... More

Although this hotel has had a recent refurbishment, it still shows signs of wear and tear. The corridor floorboards seem to run widthways, meaning that as someone walks down the corridor, the room shakes. If you're a light sleeper this makes for a restless nights sleep! The "Seb Coe" sports centre was fine, but the pool is quite a bit... More

We were on ground floor, and the people above woke us up at 6.45am Sunday morning because the floorboards were so squeaky, and ii could hear someone snoring all night.... The springs in the bed have gone so that every you move on it the springs pop! We stopped in a studio room. More