We only booked for 1 night at the Woodhey at a special offer rate and it did what it said on the tin. The room was good and clean but the bed was a bit hard; they were in the middle of a full scale renovation and had installed brand new plasma tv screens but maybe some new mattresses would... more

I was really concerned about staying at this hotel but we'd managed to get a really good deal for 2 nights and wanted to visit Chester. The staff couldn't have been any nicer or more helpful. The hotel is undergoing refurbishment at the moment and whilst we were there they were painting and measuring for new carpets. The reception area... more

After reading number of OK reviews we thought we would stay at the Woodhey. What a mistake! How this place has a 3 star rating is beyond me. Problems: -TV does not work (in both rooms we were placed in) -Phone did not work -Furniture broken and falling apart -Bathroom dingy - funny smell -Carpet stained and ripped! -Towels -... more

Booked an all inclusive weekend through hotel shop and as places were going quickly I booked this hotel without reading any reviews. The foyer was quite smart as was the bar area and the dining room. As I climbed the stairs to my first floor room the pink carpet got dirtier and dirtier. The corridor smelt of drains and the... more

Overall, our stay at the hotel was enjoyable and it was well-positioned for our plans. We got a good deal on dinner, bed and breakfast and the staff were all very friendly and efficient. However, after reading other reviews we weren't sure what to expect. I think that the hotel is very mixed in terms of standards. Our room smelt... more

My husband and I have just enjoyed an all inclusive weekend at this hotel.We were met by very efficient receptionist .Room was very nice and immaculate. Food in restaurant was very nice with plenty of choice all staff friendly and couldnt do enough for us . We were very wary about using this hotel due to previous reviews on this... more

Stayed one night to attend a function at this location , o.k for what we paid but some serious housekeeping issues, maybe we just were there at a bad time or were unlucky but I am suprised to find so many positive reviews on this site. No real problem with check in but the reception area in need of some... more

Unfort unate start, booked disable accessable room wasn't on computer despite checked when booked by 'phone. Disabled room needed work, drawer fell out (could have been dangerous for wheelchair user), toilet seat fell off when lifted then toilet leaked! Immediate replacement was made available before any unpacking. This room much better, not disabled friendly but access was what we needed.... more

We stayed on a special offer week-end break. The hotel is in a great location. Close to Chester, Liverpool and Wales. We were checked in very quickly by a very pleasant receptionist. The rooms were well equiped and clean. The food at both dinner and breakfast was excellent. The quality was good it was well cooked and very well presented.The... more