Absolutely appalled at this hotel. We arrived early and left our bags & suitcases in a ‘safe and secure room’ (which turned out to be a laundry room) while we went out shopping as we couldn’t check in until 2pm. We were told our bags would be fine here so we didn’t worry as the hotel had a good reputation.... More

Great location and free parking, makes this a good place to stay. Usual good quality accomodation and free breakfast. Usually we moan that the beds especially the sofa beds are too soft, this time they were too hard! Close to the city makes for great shopping and easy access to restaurants. More

Went for the night as my husband,my daughter and myself were going to chester aoo and felt it was too far to drive 4hrs there and 4hrs back in a day, wasn't expecting much but was very happy in the end, gorgeous room,lovely staff,nice breakfast,lots of parking and only 5 min walk to chester town all for £55.00. Would definatley... More

Recently stayed in Birmingham and it cost £160 per night without breakfast and was also a taxi ride away from the centre so we thought we would spend less (as its only a room) for this city centre break, The Holiday Inn Express however, was walking distance to the centre, a third of the price, free car parking, cooked breakfast... More

Excellent location for exploring the City Centre. Free car parking on-site for duration of the stay using the racecourse car park (name on a list held by the carpark attendant). It is primarily a business hotel, but there were families staying when we were there. The check-in went very smoothly with no issues. Very clean throughout although we did find... More

this hotel is clean,friendly and a mixture of business people on courses and tourists enjoying the close location to the centre and roman walls of chester.my husband and i stayed for 2 nights 6-8 feb and the hotel was lovely and warm against the frosty weather outside.breakfast was all you needed to set you up for the day,with sausage,beans and... More

I tend to use the holiday inn express chain quite a lot for work as I always find they are pretty good value and certainly of a higher standard than the usual premier inns and travel lodges... This hotel was no exception. Good price, great location, clean and well sized rooms. Free parking too which is always a bonus. Also... More

The staff from check in to check out where lovely and really friendly. There was lots of parking available and we didnt need to leave the car keys which was brilliant as we took out 2 year old with us and kept lots of things in the car e.g. toys, push chair etc. The room was nice and big and... More

I booked this Hotel for a group who were singing at Chester Cathedral. We were given a fair price which included free parking and the Holiday Inn Express breakfast which now includes a hot albeit limited buffet. Nevertheless it was perfectly adequate. The staff were all polite and helpful. The winning factor was the location an easy 10 minute uphill... More