I stayed at The Stafford Hotel, Chester for one night and wouldn't choose to stay there again. The location of the hotel to the station and city centre couldn't be better but the comfort of the room was very poor. We had a double room in what seemed to be the basement of the hotel. There was a window which... more

The room and breakfasts were excellent during my 7 night stay, but the owner and her daughter were absolutely the very best when it came to friendliness and being helpful. (1)The daughter did my laundry free of charge on my day of arrival (Saturday)(2) she placed toll calls on their phone for me - no charge. (3) The owner offered... more

My wife and I visted Chester to enjoy our wedding anniversary and found this hotel on the internet; if only we had read the reviews before we booked as we were a little down hearted on arrival. The webiste makes the hotel seem very nice and quaint, almost sitting with the images of old Chester. How wrong an image is... more

we went to this fantastic hotel in july for the chester races, we were greeted on arrival by the hotel manager whom was very polite helpful and professional in fact she could do no more for us. the hotel was in a fantastic location and the staff we very curteous and the hotel was very clean. our room was perfect... more

i stayed at the stafford hotel for the weekend and had an excellent stay the staff were really friendly and my room was spotless, breakfast was great really hot and after a night on the tiles it was very welcoming , nothing was too much trouble for ( i think her name was lesley) , anyway i would recommend this... more

This hotel was very clean and made us most welcome. We have a disabled child and they could not do enough for us. The staff were very friendly and were always there to help. The food was also good with a good choice.. I would reccomend this hotel to anyone and look forward to staying there again... Well done and... more

The hotel was chosen as a base for a golf trip, 9 members aged 27-72. the rooms were clean,tidy and a decent size. the Staff and management were fantastic even going out to collect a curry for 1 of the party. Yes,. it could do with some cosmetic upgrades but if you want a base while in chester at a... more

Having booked this hotel back in October for a visit to the races in June I was pleased to find the hotel in a good location 5 minutes walk from the centre. We had not booked directly with the hotel, and had found a cheaper rate on another internet site. On arrival to the hotel we were asked for full... more

We have just returned from two night stay in this hotel supposed to be 2 stars. The welcome was awful. The rooms were worse. No soap, toilet paper, fans were broken. The breakfast was rationed. Mac Donalds wrappings were left from the night before in the entrance hall. The two young waitress's deserve a medal. They tried their best. The... more