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Hotel class 3.0 of 5
Fistral Beach, Newquay TR71PS, England
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Reviews you can trust

67% Recommend
4.0 of 5 stars 86 reviews
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5 of 5 stars
gwent
8 Sep 2009

I would book in the The Esplanade Hotel in newquay its is a lovely hotel , with really nice and helpful staff they have a lovely restaurant with nice food make sure you book full board . The rooms are beautiful and clean . They all have a little bar , With entertainment most nights . They also have a... more

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3 of 5 stars
London, United Kingdom
31 Aug 2009 | Trip type: Couples
1
person found this review helpful

We stayed at The Esplanade for a short break to celebrate in mid August this year. We saw a rate on the internet that was about £30 cheaper for the 3-day stay than what we were quoted on the phone. You cannot book on the internet - you can only send them an email and they will confirm whether they... more

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1 of 5 stars
London, United Kingdom
31 Aug 2009 | Trip type: Family
3
people found this review helpful

The only thing nice about this hotel is the location, lobby and the bar. The location is outstanding but there are other hotels on Fistral Bay, try them first. The lobby is bright and airy, and the reception staff were very pleasant (not helpful but pleasant) and the bar staff equally nice so we thought we were three for three... more

Management response from
netts101, Managing Director

We are all shocked by this review. Whilst we are willing to accept and learn from fair criticism, it is difficult for us to accept all of this review as completely fair. To this end I have managed to trace the guests in question and spoke to them over the telephone. Although we disagreed on some points the conversation was...

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2 of 5 stars
England
18 Aug 2009 | Trip type: Family
1
person found this review helpful

On arrival we were greeted most pleasantly by the reception staff. Our check in was very efficient. We haven’t visited this hotel since 1997 when we had a rather disappointing experience. However, we decided to give them the benefit of the doubt as since then, according to the website, a lot has been updated and refurbished and, in many areas,... more

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5 of 5 stars
pbatesrebates
13 Aug 2009 | Trip type: Family
1
person found this review helpful

We are staying at the esplanade currently and are due to go home tomorrow after a great holiday. Newquay has had so much bad publicity recently, we felt we should let people know our experience. We arrived at the Esplanade last friday, in the middle of the boardmaster surf festival on Fistral beach, the hotel is right over the beach,... more

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4 of 5 stars
York
21 Jul 2009 | Trip type: Family

We have stayed at the Esplanade for 3 years running and we love this hotel! It has a really friendly atmosphere and the staff always are happy to help. The rooms have been refurbished each year and are a great improvement. We always have room 108 - a huge family room with plasma tv, huge bathroom, King size bed for... more

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3 of 5 stars
London
15 Jul 2009 | Trip type: Couples

It rained for most of the time we were there but the lobby overlooked the beach which was nearly as good as being out on the beach. The lobby was probably that best part of the hotel. The pool, spa, sauna area wasn't all that. Our toilet was blocked for about 16 hours but in the end fixed itself. They... more

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3 of 5 stars
London
11 Jul 2009 | Trip type: Couples

Was a bit nervous about staying here because of the mixed reviews but it's not a bad place. It's a fairly old building that has been only partially rennovated, which means the rooms and most of the hotel are a bit dated. That said, it has a perfect location opposite the beach and a decent-sized swimming pool with sauna and... more

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5 of 5 stars
liltripper123@googlemail.com
20 Jun 2009 | Trip type: Couples

Weloved the hotel Esplanade, the hotel is right on the beach so well located. The rooms are very nicely done, much better than we expected. The lobby was also trendy but welcoming, and the staff were really approachable. If your visiting cornwall, this is well worth a try. more

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5 of 5 stars
Leigh on Sea, Essex
16 Jun 2009 | Trip type: Family
1
person found this review helpful

Our group consisted of ages ranging from 8 to 90 years old, so a wide variety of perspectives. The hotel offers gorgeous views from the lobby reception area, we found it a great place to relax. The staff were extremely helpful and accommodated any request we made. The family room was huge, with more than enough storage and bunk beds... more

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Esplanade Hotel Also Known As

  • Esplanade Hotel Newquay
Address: Fistral Beach, Newquay TR71PS, England