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The Sutherland Hotel


No photo provided
29 Mount Wise, Newquay, England

Traveller Reviews

57% Do not recommend
2.5 of 5 stars 40 reviews
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4 of 5 stars
west midlands
10 Jul 2009 | Trip type: Friends getaway New

I enjoyed my stay at the sutherland hotel. The location was perfect and the staff were welcoming. My room was adequate for the price i paid and i was very happy with the full english breakfast provided by a very polite waitress. The dining room was spacious and very clean and the food was excellent. The bar staff were very... more

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1 of 5 stars
stafford
3 Jul 2009 | Trip type: Friends getaway

This Hotel is a disgrace. No hot water at all. Im not joking when i say this... the shower was in the middle of the room so if ya mate was watching tv he could also watch you shower. The shower seemed to be disconected from a hot water pipe, the rooms were filthy dirty and full of cobwebs. ALL... more

Dirty !!!!!
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1 of 5 stars
LONDON
1 Jul 2009

This place is so dirty Im still feeling grimey from sleeping on the beds. Under the beds were items that had been there for weeks & not cleaned, this was proven by the news paper that was a week old. Also the plug socket was hanging off the wall. The extra bed they put in our room u could not... more

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3 of 5 stars
London
15 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

This hotel is something else. Arrived for a stag party on a Friday for 2 nights to share 4 rooms between us. Initial blow was when the miserable cow decided to charge another £5 per person per night after informing me it was £30 each not the £35 she then charged. Customer is always right does not operate in this... more

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1 of 5 stars
essex
18 May 2009
1/1 found this review helpful

I have just returned from 2 nights stay at the palcious Sutherland hotel in Newquay and thought i would share my wonderful experience with you. We arrived on Friday and on entry we were greeted by the 'Sutherland Stench' which still remains in my nostrils now even after a full day of clean air. I am fairly well travelled and... more

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5 of 5 stars
brum
12 May 2009
0/1 found this review helpful

food and staff were suberb kevster in the bar and charlie .the dining room staff were polite and friendly food was hot and dining room clean. large enough car park residents bar open till 400am when we were there 8th may till10 may footie on the box 3 dart boards and a pool table also cold beer what more does... more

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5 of 5 stars
sussex
30 Apr 2009
0/1 found this review helpful

We stayed at the Sutherland on a recommend from friends and it was everything they said it would be. We thought they were telling porkies, but no the bar does stay open till 5am and the staff are great and the rooms are fine and the breakfast is a good fry-up. Located right in the middle of things with a... more

fun time
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4 of 5 stars
somerset
9 Apr 2009 | Trip type: Friends getaway
0/1 found this review helpful

I stayed at the Sutherland with a group of mates for a stag do and was very pleased with our choice. The location cannot be bettered.The staff are good but the young bloke is abrupt and bossy. Best of all the bar shut at 5.15am. Breakfast was a bit early. Will be going again for my birthday. more

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1 of 5 stars
england
6 Apr 2009 | Trip type: Friends getaway
1/1 found this review helpful

a friend of mine had travelled with us fresh from active duty in basra. i imagine the hoteliers had attempted to make him feel at home considering the building had obviously suffered a mortar strike in the recent past. the holes in the bathroom floor and walls were a particular delight, and the complete lack of any hot water was... more

Management response from
wornout, owner

Iam surprised the photos don't show the holes in the bathroom floors and the showers with broken doors. Instead we have a defunct radio system and marks on the carpet where a radiator has been bled. This is room 10 and has a shower over the bath with a curtain not a door.

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5 of 5 stars
Hereford, United Kingdom
3 Apr 2009

We found this hotel clean, tidy, excellent location and most importantly lively with an excellent bar which seemed to always be open. Having booked a stag do to Newauay with lots of activities me and the boys were looking for a weekend where we can let our hair down (hard for the bald ones!) and have some fun. We found... more

Travellers Who Viewed This Property Also Viewed
No photo provided
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£22*
*Average price
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The Sutherland Hotel Address

29 Mount Wise, Newquay, England
Newquay hotels The Sutherland Hotel
2.5/5.0
40