Economy rooms are much overpriced Over heated with no way to cool-off Could not sleep at all Room are so tiny that we could not even move around the bed Unpleasant staff ignoring what customer service is more
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We stayed for 4 nights B&B in a sea view room it cost £126 for the 2 of us per night the spa area was amazing . What did let the hotel down was the poor breakfast , it was from 8am until 930 am and if you got there after 9am nothing was left the fresh fruit was gone... more
I stayed at the Bay last year and it had its good points and some bad pointsthen. We decided to return this year because of its spectacular location on Fistral and its Spa which is excellent. We were very pleased we gave the Bay another go because we have found that over the winter they have refurbed extensively and addressed... more
We booked an 'economy' double at £95 a night with breakfast, by far the cheapest rate I could find and with the hotel website direct. If I was to go again, it would be in a sea view room and I don't know how much more that is but would have been worth it. Best thing is the location, you... more
Hotel was in a lovely location. Staff friendly. However, we had left home at 7:00am and after a five hour journey, it would have been nice to have been offered access to our room on arrival. Unfortunately we had to wait until 3:30pm, which we felt was somewhat unreasonable. We were pleased we had asked for a sea view room... more
Staying at the Bay hotel was a real hit and miss affair. What they do well they do very well and what is poor is very poor. I was part of a large party. To be fair those who were allocated rooms with a sea view or suites enjoyed the stay more than those of us who had small, noisy... more
we had a great time at the Bay hotel. 16 of us were there last weekend to celebrate my birthday. Everyone enjoyed themselves, the staff were very friendly, and the location for surfing couldnt be better. The hotel has been done up recently and it is quite trendy, the rooms were nicely done with flat screen tv's etc, I would... more
We spent a wonderful week at the bay. The staff were great, the food excellent apart from the sausages at breakfast. We had a "best" room and so it was, I could have spent the day in the bath, the view is awesome. There is some building work but all should be complete now. We cannot praise the hotel enough... more
We found the hotel to be very good, it had just been done up and we were impressed by the style of the room and the amazing view from our balcony. It was great value in general. The food was excellent and the staff OK, the spa was the best we have ever experienced, so if you stay at the... more
Thoroughly enjoyed a four night stay at The Bay Hotel with my wife. The hotel is in the final stage of a rooms refurbishment which we knew about before we checked in. Most of the work has been completed and the new rooms are nicely decorated and well appointed. The views from our room were magnifient, looking right along Fistral... more

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