I researched hotels for our recent New Years break very thoroughly, and finally chose this hotel. I was a little concerned by some previous reviews, but I can assure you these concerns were totally unfounded. It makes me wonder which planet some people are on! We arrived on 30th and immediately had a superb welcome from reception. Our room (we... More

Very friendly, excellent service, great food (the Bay). Strongly recommend it. More

A well-managed, small hotel, but providing big hotel touches. Great attention to detail in the rooms and public areas, and spotlessly clean. Comfortable lounges offering complimentary afternoon tea and cakes - a very nice idea. Happy hours at the beginning and end of the evening -good value! Even an honesty bar in the lounge for late night tipplers. We regretfully... More

The first thing to impress us was a friendly voice (Peter) saying 'Welcome to Hotel Penzance' which was a precursor to our whole stay. Then there was Jerry the Cat, a gorgeous creamy chap who lays on the rug by the fire - we immediately felt cosy. Lounge is very comfy. Lovely superior sea view room - it was like... More

We try to use Hotel Penzance whenever we are in town, and have never been disappointed. The rooms are are first class with all the touches, such as bath robes, that you would expect from a top notch hotel. The staff are friendly and complementary coffee and cakes are an afternoon treat. The Bay resturant is superb and all the... More

Had a 2 night stay here and can't rave about it enough, staff wonderful, room fantastic, food OMG amazing, overall the hotel is fab, spotless, we had a superior room and the view was lovely, we could lie in bed and watch the waves roll into shore, only negative point was we only stayed 2 nights wish it was more........ More

This hotel was as near to perfect as you would wish. The welcome given, the cleanliness of our room, the attention to detail, all through the visit all the staff were so pleasant and attentive. The food in the restaurant was excellent as was the breakfast. Well worth visiting and we hope to return again. More

I thought long and hard about what to call this review, which on the face of it may be hard to believe. The staff are almost uniformly excellent. They are well trained (very rare in a British Hotel) and like working there (unknown in a British Hotel). Both of these things show in the way that they go about their... More

Only spent the one night, but we were treated like their best customer who was staying for weeks! Realy nice place to be, with great views from our room (deluxe) and stunning views whilst eating our lovely cooked breakfast, which was also very nice. Room itself was massive. Great shower/wetroom and the ipod dock was a great touch! IMO. More