We spent 2 nights at the Estoril and were very impressed overall, Our room was very clean and it was clear that the fittings were being replaced and upgraded . Originally we thought we would be arriving very late ie approx 11 pm and had problems booking other B abd B's for this reason but no problem with the Estoril.... more

During the past twenty years, my wife and I have stayed in a number of hotels and also Bed and Breakfast establishments in Penzance while on annual visits to my wife’s Cornish relatives in Penzance, Newlyn and Mousehole. We eventually decided that the overall best place to stay was the Estoril for the best value and the best food. Over... more

When booking we were assured that the hotel catered for travellers catching the morning ferry to the Isles of Scilly. They certainly do, providing you do not want breakfast before leaving! That was the first shock provided by the surly youg man who 'greeted' us on arrival. The next shock was provided by the bathroom door in our very small... more

Booked after looking at the website.should have done more research but it was only one night. Arrived and greeted eventually by a scruffy young man in shorts, the rerception area smelt of damp. A bad start but it got worse with them having no trace of our booking and then asking for more than we were quoted. He showed us... more

Having reviewed the website and spoken to the owner on two occasions we were really looking forward to staying at the Estoril Hotel. However, starting with the barely lukewarm welcome (no eye contact, no smile, couldn’t even be bothered to offer to help my wife with her suitcase), thing got worse. Horrid little room, terrible old mattress on bed, wall... more

The only place in Cornwall with rooms available for the May bank holiday at short notice, so we should have known. Pokey attic room with a bath but no shower (how hard is it to install a hand-held shower extension so you can at least wash your hair?!) We got down to breakfast at 8.50 and were ignored by the... more