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Porthminster Hotel

No photo provided
The Terrace St Ives England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates and Availability: £63 Avg. Price
We're sorry, we currently have no offers for this property.

TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 38 traveller reviews
  • What to Expect:
    • 3 based on 32 reviews Rooms
    • 3.5 based on 32 reviews Service
    • 3 based on 28 reviews Value
    • 3 based on 32 reviews Cleanliness
    • 4 based on 2 reviews Pool

Reviews of Porthminster Hotel

( 1-10 of 40 )
3 Oct 2008

The hotel rooms need to be refurbished, very dated decor and our window rattled constantly throughout the night. Very good toiletries in the room though - shampoo, cotton wool, buds , face wipes etc which was a lovely touch. We had our room for £60 on late rooms so a bargain with breakfast included for the 1 night so we... more

29 Sep 2008

Hard one to review. I am sentimentally biased from a spell working there 30 years ago. Had intended to revisit ever since and be 'on the other side'. Fantastic location and masses of potential. The Portminster is like an elegant tired lady in need of a full makeover. It's a wonderful building and there are many features of the hotel... more

10 Sep 2008
1/1 found this review helpful

This hotel looks really lovely on the website. We chose it for my birthday treat so that we could walk into St Ives and enjoy a luxury stay. The booking was made by phone and it took 3 requests before it was confirmed in writing, I should have realised this reflects the attitude of staff there. We had a sea... more

Management response from
PorthminsterManager, Manager

Dear Livinlight Thank you for your feedback following a recent stay with us, although I am very disappointed that it was not more positive. I am surprised not to have heard from you directly during your stay, or from the staff that you complained to - very odd - as you suggest perhaps there was a training issue there. I...

10 Sep 2008

Stayed here for three nights Sept. 1 - 4th. Having read previous reviews arrived with low expectations, wishing we had after all gone for a hotel down in the town. What a shock! Our second floor room was excellent, views lovely, staff most pleasant and helpful from the lady on reception who greeted us when we arrived, the porter who... more

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2 of 5 stars
Hampshire
9 Sep 2008

We spent 3 nights in the Porthminster and booked a sea view room as a treat for ourselves. We were disappointed that the sea view was only to be viewed from a small window and could not be enjoyed sitting down. My husband asked the receptionist if there was an alternative room for us to see but she laughed and... more

Management response from
PorthminsterManager, Manager

Dear Lilbel Thank you for your comments. I can assure you that we do take such feedback very seriously. I note you mention you stayed out of season - quite possible before our improvement programme began. If you had stayed more recently then I would be confident that you would have seen several key areas of improvement. If you would...

8 Sep 2008

I went to the Porthminster hotel for 4 days with my fiance, I found the hotel wonderful with stunning views and excellent service. Perhaps the most amazing thing was the food, I was not expecting such high standard food for a three star hotel. The staff were friendly and efficient and the rooms were comfortable and well equipped the only... more

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4 of 5 stars
West Midlands
7 Sep 2008

OK, I have thought long and hard about this but I decided I have to write a review. My fiance and I looked long and hard for a weekend break but as it was bank holiday we couldn't find anywhere. Finally on a bookings special website we found a 2 night stay at the Porthminster, St Ives for £200. A... more

28 Aug 2008

We stayed for one night in August for my husband's birthday and had booked a double sea view room - which we had. The room was much as we'd expected after reading this website and we think had been refurbished. There were, however, some stains on carpets and curtains. Would have preferred a KS bed but the room wasn't vey... more

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1 of 5 stars
Saffron Walden
24 Aug 2008
1/1 found this review helpful

We’d decided late on to take a break in St Ives, we’re a young couple in our late twenties and we wanted to treat ourselves to a nice hotel for our holiday especially given the weather forecast. We are easily pleased and easy-going people, however, we have been compelled to share our experience with others on this occasion. We didn’t... more

Management response from
PorthminsterManager, Manager

Dear RobandKateSaffron I wish you had contacted me or one of my team while you were staying with us. I'm not sure why you chose to stay, pay in full, leave pleasantly only to then write a terrible review here? I would have been delighted to have made things right for you while you were still with us. After all...

24 Aug 2008

I live in Cornwall and have stayed at a couple of hotels around the county as it is easier than arguing who is going to drive and who isn't going to be able to drink. Having friends in St Ives my fiance and myself decided to book The Porthminster for the weekend and found that the staff are always there... more

Reviews of Porthminster Hotel

( 1-10 of 40 )
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Porthminster Hotel Also Known As

Address: The Terrace, St Ives, England