First the good news, the views are fantastic. Thats it. I often use Bookings.com to book my hotels through. Having found a room here for 75 pounds excluding breakfast I thought I would check the hotels own web site where I found a room for the same price including a free continental breakfast. Needless to say I booked through the... more

We stayed for a wedding and had a room on the 7th floor with a stunning sea view. The room was spacious, black out curtains, comfy bed and a great shower, I stay away alot with work and not many 5* hotels have all those things, however, there were holes in the carpet and the decor was tired and in... more

Having booked the hotel my partner read teh reviews and was dreading the stay. But actually the hotel is ok and the bad reviews do not reflect my experience of the hotel. Its true it looks a bit grim from the outside, but the location on the seafront, proximity to the barbican and great views are major pluses. The room... more

Views over the Hoe, ferryport and Plymouth Sound and Drake Island stunning, however, the room was very tired. Bed was not very comfortable, the hospitality tray was meagre. The bathroom door was de-laminating and could not be fully openned. Concrete fascia was crumbling with scaffolding around the outside of hotel and safety boards to prevent pieces falling onto guests. Inside... more

Dirty chipped furniture. Dirty walls. Torn curtains Indifferent supervising staff Hotel working for benifit of staff, company, paying guests Very poor value for money. Breakfast poor Dinner acceptable but not good Facitities limited and even those where not always available Views from Hotel with Sea view Excellent Position to Town Sea shore Very Good Parking good Room service available if... more

The exterior is not too pleasant, a concrete breeze block with dirty windows and the lintels visibly crumbling off however, you think OK may be better inside, don't judge a book by its cover. My room and my colleagues were very small and not well cleaned and I had to move rooms becasue my window was broken - jammed open.... more

Two night stay 15 & 16th July 2009 Hotel is direr need of a refit. Its tired both internally and externally. Views from the seaward side are excellent, but the hotel is let down by its need for a full and urgent makeover! Wind howled through the double glazing due to its poor fit. meaning the window had to be... more

The view from this hotel is the best in Plymouth,it;s a shame the hotel is run down,and they didn't bother to empty the fridge of old food and hypodermic needles. When ordering sandwiches make sure they don't put a dead fly on the tray as they did with us.apart from that it was OK. more

I made the mistake of booking this hotel then reading the tripadvisor reviews ! and to be honest im glad i did ! I feared what i might find on arrival having read a number of reviews on this site after i booked. Yes, the building looks awful from the outside, but once inside it isnt that bad. I booked... more